Jennifer De Los Santos

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Administrative Assistant

Mary Nguyen Photography

Sep 2025 - Current (10 months)

• Manage client communication, quotes, contracts, and invoices through Pixieset, while supporting day-to-day administrative operations • Maintain an up-to-date calendar, track deadlines, and coordinate scheduling to keep shoots, appointments, and follow-up organized • Track business expenses in Google Sheets and support administrative workflows to keep daily operations accurate and on schedule

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Project Manager

Jewelry Store Marketers

Sep 2024 - Dec 2025 (1 year 4 months)

• Wrote and scheduled email campaigns in Mailchimp and created 15+ client proposals in Better Proposals, increasing inquiries by 20% and converting 40% of leads into new business partnerships. • Developed and implemented topical SEO keyword maps and bilingual blog content, boosting clients' organic traffic and search engine rankings by 15%. • Provided daily direction to SEO admins, paid ads specialists, programmers, and graphic designers to execute client website and marketing projects, support sales-focused campaigns, and maintain brand consistency across all deliverables. • Managed logistics and complex travel planning for international jewelry events, ensuring seamless itineraries and professional representation while coordinating operat

A

Recruitment Coordinator

Artists for Humanity

Feb 2022 - Jan 2024 (2 years)

• Presented over 35 job opportunities at more than 25 events and schools across Boston to boost candidate interest. • Assembled and led hiring staff to facilitate interviews, review applications, and select candidates, ultimately reducing vacancy positions to 5%. • Input sensitive data into Salesforce and ADP for 345+ new employees and managed I-9 and E-Verify compliance with daily audits of new hire files. • Applied principles of health information management to ensure the secure and accurate handling of sensitive employee records, maintaining strict confidentiality and data integrity throughout the recruitment lifecycle.

Operations Intern

Panorama Education

Jul 2019 - Dec 2019 (6 months)

• Increased employee satisfaction by 45% by acting on survey feedback and coordinating employee engagement initiatives such as birthday gifts, work anniversaries, and in-office yoga classes. • Coordinated onboarding for 75+ new hires by maintaining Excel trackers, preparing welcome packages, and supporting a smooth and organized employee transition. • Partnered with internal teams and vendors to support a positive, compliant workplace, including overseeing office snack services and helping establish a nursing room for employees.

B

Project Manager, Prism Project

Bentley Service Learning

Sep 2018 - Dec 2019 (1 year 4 months)

• Led weekly workshops on financial literacy, journaling, emotional regulation, and creative projects for young women at Chesterbrook Housing. • Supervised a team of 12 and led biweekly meetings to plan activities and increase engagement. • Planned community activities that encouraged confidence, participation, and personal growth.

Jennifer De Los Santos

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