To continue and provide the highest level of customer service leaving a good impresssion with the clients, as well in the company. To work in an institution that will provide training and career growth. To grow with the company as it evolves and improves.
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Customer Service Agent
Sourcefit
May 2022 - Current(4 years 5 months)
• Working as customer service agent for email, chat and phone • Assigning cases for agent for logistic team
Customer Service Agent
Concentrix
Sep 2017 - Jan 2022(4 years 5 months)
• Has a 4 years experience as customer service and technical support • Was a Quality Evaluator Apprentice for 6 months on a Retail Account • Was able to handle a team with 15-20 member as a QE Apprentice • Providing agents training and call evaluation