Jennen Satorre

Jennen Satorre

About

Detail

Province of Cebu, Philippines

Contact Jennen regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work
Starting at USD9.38/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 17% verified
  • Athena
    Executive Assistant
    Athena
    Feb 2024 - Current (2 years 9 months)
    Executive Assistant Duties:

    ● Calendar Management: Schedule and coordinate all appointments and meetings.
    ● Inbox Management: Organize, prioritize, and respond to emails on behalf of the CEO.
    ● Call Handling: Screen, route, and manage incoming/outgoing calls.
    ● Bank Calling: Liaise with financial institutions for account inquiries and transactions.
    ● Lead Management: Track and follow up on business leads using CRM tools.
    ● Research: Conduct industry, competitor, and client research.
    ● Data Handling: Maintain and analyze data in Google Sheets/Excel.
    ● Travel Management: Book/cancel flights, accommodations, and itineraries.
    ● Document Management: Organize files and draft/edit reports/presenta
  • Mirakl
    E-commerce Onboarder verified_user Verified experience
    Mirakl
    Apr 2022 - Feb 2024 (1 year 11 months)
  • Wayfair
    Customer Service Agent
    Wayfair
    Dec 2018 - Mar 2022 (3 years 4 months)
    • Answers customer question/query
    • Back-end data analyst
    • Back-end data editor
    • Product listing
    • Content management
  • OfficePartners
    Team Leader | Product Lister | e-Commerce Lead
    OfficePartners
    Dec 2018 - Feb 2024 (5 years 3 months)
    • Maintains great team relationships of 17-22 agents.
    • Gets on clients weekly cadences of not more than 4-5 clients a week
    • Handles and resolves team escalation
    • Monitors team KPIs
    • Proficiently uses multiple apps and tools to suit different clients' needs.
    • Works with tools such as not but limited to Zoho, Slack, Teams, Zoom, and Google Workplace tools
  • W
    Social Media Manager
    Whats Trending Trends Now
    Dec 2017 - Feb 2021 (3 years 3 months)
    • Social Media Content Ideation, Creation, and Delivery
    • Social Media Management (FB, IG, Twitter, Pinterest, Linkedin)
    • Facebook Analytics Report
    • Website Creation (Wix, Google Site)
    • Website Content Management and Maintenance
    • Proficient in Spreadsheets, MS Excel, Google Excel (Audit|Highlight Duplicate Lead Entries, etc.)
    • Giveaway Event Collaboration
  • z
    Host Expert | Assistant Manager | Trainer
    zebraLounge Corp
    Mar 2015 - Dec 2016 (1 year 10 months)
    • Edit/upload/delete photos to online property platforms such as Airbnb, Flipkey, HomeAway, VRBO, and HouseTrip
    • Close/open calendar schedules to avoid double bookings
    • Create graphic strategies for marketing bookings
    • Respond to customer inquiries and concerns in different languages internationally
    • Mitigage, handle, and solve booking cancellations
    • Send customers invoices for incoming and follow-up bookings through PayPal, HSBC, and real-time payment for the booking, extensions, extra requests, damages, and etc.
    • Directly work and report with the CEOs and partners for their inquiries such as, but not limited to, property scheduling for cleaning, photography taking, agent concerns reporting (internal),
Education verified_user 0% verified
  • University of San JoseRecoletos
    Bachelor of Arts - BA, English Language and Literature, General
    University of San JoseRecoletos
    Jan 2011 - Dec 2014 (4 years)