Business Administrator and master in Analytics with skills in data analysis, evaluations of descriptive and predictive models, convinced that data hides stories that allow us to understand the world if they can be read and communicated. With the ability and experience to develop new projects and monitor Key Performance Indicators.
Knowledge of commercial operations at points of sale, non-contact channels and financial analysis.
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Résumé
Jobs
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Sr analyst People Analytics public Remote experience
NielsenIQ
Feb 2022 - Current(4 years 7 months)
Professional HR Analytics
Scotiabank Colpatria S.A
May 2021 - Feb 2022(10 months)
PROFESSIONAL PRICING & PROFITABILITY
ETB S.A. ESP
Jun 2020 - Dec 2020(7 months)
- Financial evaluation for the definition of rates and assurance of profitability in Homes and Mobile business units.
• Development of models for the financial evaluation of promotions (capture, profitability, loyalty, and retention).
OPERATIONS ANALYST
Heel
Jan 2018 - Dec 2019(2 years)
- Development and optimization of KPIs for own points of sale.
• Responsible for the management of the Contact Center (Inbound).
OPERATIONS INTERN
Heel
Jul 2017 - Dec 2017(6 months)
- Support in carrying out internal audits and administration of the PQRS tool.
HUMAN RESOURCES INTERN
ETB S.A. ESP
Dec 2016 - Jun 2017(7 months)
- Development, optimization, and monitoring of employee performance indicators.
Education
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MASTER IN ANALYTICAL INTELLIGENCE FOR DECISION MAKING (ANALYTICS)
Universidad de los Andes
Aug 2019 - Apr 2021(1 year 9 months)
Certifications: e-Commerce & Digital Marketing
X
Jul 2018 - Oct 2018(4 months)
BUSINESS ADMINISTRATOR
Universidad Nacional de Colombia
Jan 2013 - Apr 2018(5 years 4 months)
Projects (professional or personal)
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M
Máster
Awards
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Best Saber Pro exam (formerly ECAES) in Colombia in the reference group: Administration and Related (2016)