Jeff Scott Senior Cloud Network Engineer at EBSCO Information Services

Senior Cloud Network Enginee

EBSCO Information Services

Dec 2019 - Current (6 years 7 months)

Senior Cloud Network Engineer

EBSCO Information Services

Dec 2019 - Current (6 years 7 months)

Senior Network Engineer

Mercury Systems

Dec 2017 - Dec 2019 (2 years 1 month)

C

Senior Network Engineer

ClearSky Data

Mar 2016 - Oct 2017 (1 year 8 months)

Network Engineer

Reit Management Research LLC

Apr 2014 - Feb 2016 (1 year 11 months)

• Responsible for LAN and WAN connectivity between 250 (Watertown, satellite offices, datacenters) sites with BGP over ATT MPLS network and/or broadband connections • Planning and implementing for highly available LAN/WAN infrastructure comprising multiple MPLS networks, Metro-E, broadband, working with vendors to implement circuit build outs and installations • Maintaining a Cisco Call Manager, 7.x system with 500 nodes and multiple. • Member of the network operations team for REIT Management and Research • Responsible for LAN and WAN connectivity between 250 sites with BGP over ATT MPLS network and/or broadband connections • Manage Palo Alto and Juniper SSG firewalls, including change control process to implement changes per ITIL standard

Network Administrator

Bright Horizons

Mar 2011 - Apr 2014 (3 years 2 months)

Member of the Bright Horizons Infrastructure team that is responsible for implementation, configuration, and support of internal and/or external networks and its infrastructure. This role assists Systems Administrators with the overall performance and availability of global network (24x7), and provides support for all network related infrastructure. • Primary contact and coordinator of corporate and remote site support for network related issues. • Network administration, functionality, security, compliance and maintenance. • Hardware support and maintenance • ‘Second/Third level’ of support for IT service desk. Escalates unresolved problems to other systems staff or appropriate external support providers. • Involved in technical pr

Network Administrator

Lonza Biologics

Dec 2005 - Mar 2011 (5 years 4 months)

As a member of Lonza IT, I provided; • Primary responsibility for LAN and WAN infrastructure of the Portsmouth site including VOIP phones running on a Cisco Call Manager cluster and Unity voice mail server • Local team lead for the global infrastructure corporate team and the global software team • Monitor WAN, Internet traffic, and network/server devices • Maintain proxy server and security server • Responsible for backup and recovery of data with attendant documentation • Netapp filer configuration and maintenance • Create and maintain cGMP documentation for the IT infrastructure • Maintaining desktop software using ADS Group policy and enteo NetInstall

Software Support

Ecora

Dec 2004 - Dec 2005 (1 year 1 month)

As a member of the software support team, I provided; • First level support for the Patch Manager and Auditor products • Prepared testing plans for troubleshooting product issues and identified bugs • Collaborated with developers and QA personnel to implement product improvements

Help Desk Technician

Fairchild Semiconductor

Jan 2003 - Dec 2004 (2 years)

As a member of the corporate Helpdesk at Fairchild Semiconductor, • Monitored network devices, Windows servers, and Unix servers in the corporate IT office using BMC Patrol and other monitoring software tools • Provided customer support for corporate business systems such as PeopleSoft and Citrix. Mixed Novell, Windows and Unix environment

Support Technician

ENTERASYS NETWORKS

Mar 1999 - Apr 2002 (3 years 2 months)

• Provided level two support in a corporate Helpdesk environment primarily for Windows systems • Supported remote users with WAN links, VPN, and RAS issues • Deployed Windows XP enterprise-wide to over 2500 clients using Powerquest and Microsoft tools (WinPe)

Jeff Scott

About

Detail

Timeline

Résumé