J

Jeffry Daniel Mata Leiva

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Cartago Province, Costa Rica

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Résumé

Jobs verified_user 0% verified
  • HatchWorks AI
    Software Developer Engineer
    HatchWorks AI
    Oct 2022 - Jan 2025 (2 years 4 months)
    • Developed new features and functionalities across multiple projects. • Troubleshooting and resolving complex issues to improve application performance. • Implemented Unit Testing and Functional Testing (Black Box/White Box) to ensure code reliability. • Created and executed Test Plans to validate software quality. • Contributed to both frontend and backend development, ensuring seamless integration. • Provided support for Microsoft SQL Server managing the database and creating SQL scripts.
  • T
    Support Engineer Stage II
    Tek Experts (now TeKnowledge)
    Feb 2022 - Jul 2022 (6 months)
    • Provided IT Support as Support Engineer Level II (middle) for Microsoft Azure Cloud Platform. • Collect and analyze data to identify potential root causes. • Use different software's for tickets management, calling service, evidence collection, internal communications, data analysis, etc. • Work with various tickets per day by contacting or following up with the customers and setting up clear client expectations. • Provide customer issues solutions and give them guidance about the solutions.
  • I
    Entrepreneur
    IT Computer
    Mar 2018 - Current (8 years 7 months)
    • Provide IT Support and consulting services for companies and home users. • Delivered software and hardware support, networking solutions, and system optimizations. • Design and implementation of structured network cabling. • Network equipment configuration. • Software Installation-Configuration/Update.
Education verified_user 0% verified
  • Udemy
    Master in SQL Server: From Scratch to Professional Level
    Udemy
    Aug 2024
  • Udemy
    Git Essentials: Learn Git with Bitbucket and SourceTree
    Udemy
    Apr 2023
  • Udemy
    NestJs in Practice (with MongoDB)
    Udemy
    Apr 2023
  • Udemy
    Ultimate Docker Fast-Track Beginner to Advanced
    Udemy
    Mar 2023
  • Tecnológico de Costa Rica
    Bachelor of Computer Engineering
    Tecnológico de Costa Rica
    Jul 2018 - Mar 2023 (4 years 9 months)
  • C
    Electronics technician
    COVAO Daytime (Technician High School)
    Feb 2005 - Dec 2007 (2 years 11 months)
Projects (professional or personal) verified_user 0% verified
  • M
    MightyID
    Aug 2023 - Dec 2023 (5 months)
  • U
    Upgrade (EHR software)
    Feb 2023 - Aug 2025 (2 years 7 months)
    • Provided application support for both customers and internal teams. • Developed and maintained knowledge base articles. • Implemented security-focused processes to ensure application and data integrity.
  • C
    Cinch (Tracking and Budget system)
    Jul 2022 - Dec 2022 (6 months)
    • Designed and implemented the Reports functionality. • Resolved key issues from previous versions, enhancing system performance. • Developed new features and improvements based on user needs. (DevOps services backing up like Azure and AWS) • Designed and implemented Dark Mode for the entire application. • Enhanced UX with contextual tooltips for different sections. • Made significant UI improvements and added help pages for end users. • Created and maintained technical documentation for the application and processes.