Manager
Commercial Jets, Air Charter Service,
Feb 2015 - Dec 2016 (1 year 11 months)
Spearheaded Houston office launch, cultivating NCAA and Oil & Gas market share through strategic partnerships and optimized sales processes. Engineered internal SOPs, streamlining operations and reducing costs while maintaining service quality and team efficiency. Built and mentored high-performing team of five, fostering a culture of excellence and customer service. Pioneered Air Evacuation Program, enhancing emergency response capabilities and expanding service offerings for diverse client needs.