J
Jeffrey Trigueros
Jeffrey Trigueros
About
Detail
Sr. Data & Process Improvement Analyst | Business Insights & Automation Expert
Provincia de San José, Costa Rica
Data-Driven Continuous Improvement Leader with 12+ years of experience transforming complex datasets into actionable business insights for Fortune 500 clients (Amazon, 3M, Emerson, HP). Certified Lean Six Sigma Green Belt skilled in automation, KPI visualization, and process optimization. Recognized for improving operational efficiency, reducing costs, and implementing scalable analytics frameworks across logistics, customer experience, and corporate strategy environments.
Selected Achievements
• Built global KPI automation framework used by Amazon account team (JLL), streamlining quarterly reporting for 8+ countries.
• Implemented machine learning sentiment model (Naive Bayes) to classify 10k+ customer comments monthly, improving CX insights accuracy by 25%.
• Designed Power BI dashboards at WNS that reduced executive reporting cycles by 3 days.
• Developed 40+ Excel macros used in logistics and HR analytics, saving 500+ annual work hours.
Senior Data Analyst with 12+ years of experience turning data into clear, actionable insights. I specialize in Power BI, SQL, ETL processes, and process automation (Excel VBA / UiPath) to improve reporting accuracy, reduce manual workload, and support strategic operations. Lean Six Sigma Green Belt with a strong track record working across global organizations, optimizing workflows, and driving measurable efficiency gains.