Jeff Heiney Revenue Focused Sales Leader | MEDDPICC and Challenger | Scaling

SDR Manager

Southern California News Group

Feb 2024 - Current (2 years 3 months)

Southern California News Group is a leading news organization committed to delivering excellent journalism to communities across Southern California. With a wide network of reporters, editors, and photographers deeply embedded in their hometown communities, we provide extensive coverage through 11 local daily publications, associated websites, and social channels, reaching over 6.2 million readers each week. SCNG offers any and every digital ad solution you could imagine. With us, digital advertising is easy, effective, and engaging. We offer options with display advertising, custom content, social media, audience targeting, video, and connected TV, as well as access to Skyline Studio and AdTaxi — creative services and digital strategy

Senior Sales Manager (Formerly Immuware/Impacted by Work Reduction)

Propelus

Mar 2023 - Dec 2023 (10 months)

Our Products We see our mission as designing and delivering employee health software and services that enable our clients to serve their communities more effectively. Our Customers Our customers rely on our highly configurable, securely hosted software which is easy to use and draw reports from which helps their organizations keep track of records, ultimately making our communities better, stronger and healthier every day. Our Team We are one-part technology solutions and one-part consultant in the healthcare and government space, which equals a whole lot of innovation and diversity. No two projects are the same; our team is always innovating, growing and contributing in new ways, and as a team we are proud to be contributing to the succ

Senior Sales Manager (Impacted by Work Reduction)

Bambee

Feb 2022 - Jul 2022 (6 months)

Ranked by Forbes as one of America’s best startup employers for two consecutive years, Bambee is a growth stage, venture-backed startup that is developing and deploying best-in-class Human Resources technology and services, while reimagining employment for the largest segment of the job market - small businesses. Bambee consists of self-starters - past and future entrepreneurs who view their departments like small companies. As a member of the Bambee team, you have an insatiable drive for results. Solving customers’ problems excites you. Data guides you. Results inspire you. Bambee’s goal to offer Human Resources for $99/month has never been done. The team accomplishing this is a team full of drivers. What are you? If you’re a passenger, t

Customer Service Manager

Ecosense Lighting

Mar 2019 - Jan 2022 (2 years 11 months)

EcoSense Lighting is a team of LED lighting pioneers with over 100 years of experience and a genuine passion for delivering advanced solid-state lighting solutions. EcoSense delivers a broad line of high-quality, cutting-edge LED lighting solutions for architectural and commercial applications. EcoSense has a compelling technology portfolio including the new industry-leading breakthrough dimming technology. - Metrics – Team achieved the following KPI goals for 2020 in Q1, Q2, Q3: 98% customer case solve rating. All customer issues responded back within 2 hours of receiving their request and hit the team bonus plan for all three quarters. - Team Interactions – Managing a team of 12 CSRs, 2 members of the quotes team across 3 brands. Created

Inside Sales Manager

Ecosense Lighting

Feb 2018 - Feb 2019 (1 year 1 month)

- Goal Achievement – In 2019 hit 101% in Q1, 100.3% in Q2, 99% in Q3 and 100.8% in Q4 of the $8.9 million team goal. - Solutions Selling – Inside Sales team did quoting, sent samples, pricing & availability, inventory checks and scheduled sales/technical calls for potential opportunities to find the best solution for the customer’s project. - Team Leadership – Lead the team’s efforts around building relationships at all levels, developed the team’s strategy, coaching/training, forecasted team sales pipeline to Ecosense’s Sr Leadership and established a team culture designed to promote high performance. - Hiring – Responsible for all recruitment efforts at Ecosense to include creating job descriptions, sourcing, interviewing, and keeping ‘a

Inside Sales Manager

Prime Focus Technologies

Jan 2017 - Oct 2017 (10 months)

Prime Focus Technologies is the technology subsidiary of Prime Focus, the global leader in media and entertainment industry services. PFT brings together a unique blend of Media and IT skills backed by a deep understanding of the global media and entertainment industry. - B2B SaaS Sales - Inside Sales to sell the CLEAR media ERP solution, DAX and services to major movie studios and production companies across the US. Team was responsible for a $11 million-dollar yearly goal that was 100% achieved. - Business Development – Used LinkedIn, LI Sales Nav, IMDB Pro and DiscoverOrg to identify key titles within the media and entertainment industry. Acting as a player/coach would cold call and distribute cold and warm leads to the team. - Coachin

Inside Sales Manager

ForwardLine Financial

Apr 2016 - Dec 2016 (9 months)

ForwardLine is a data-driven FinTech company dedicated to improving the financial health of America’s small businesses. As an industry leader in direct lending, we strive to build long term, value-added relationships with small business owners that oftentimes are underserved by traditional banks. - Leadership – Managing a team of 16 hunters receiving inbound and outbound calls from businesses across the US. - Team Building – Talent acquisition process included sourcing, building job descriptions, creation of compensation plans, developed interview team with questions and post interview meetings. Lastly has a ‘bench’ of potential future hires. - Quality Control – Coaching, mentoring, and facilitates complete onboarding of new hire and curre

Manager, Inside Sales for North America

AllPoints Foodservice Parts Supplies

Dec 2014 - Apr 2016 (1 year 5 months)

AllPoints is the replacement parts provider that offers everything a service tech could possibly need. As the recognized leader in the industry, AllPoints carries the most extensive inventory of in-stock replacement parts in the country. While our specialty is AllPoints OEM Equivalent™, we also help our customers secure alternatives for hard-to-find parts, and provide access to the OEM parts they need. Whatever request you can think of, we're your one-stop-shop. - Proven Performer – Managing a team of twenty inside salespeople, three outside hybrid reps and two team managers. Responsible for a $400+ million team quota in B2B market for the U.S. and Canada. The team hit our 2015 quota goal at 100%. - Negotiation Skills – Participates in wee

Manager, Field Marketing - Central U.S. & Canada

Motorola Solutions

Nov 2010 - Oct 2014 (4 years)

Motorola Solutions is a global leader in mission-critical communications and analytics. Our technologies in land mobile radio mission-critical communications, video security & analytics and command center software , bolstered by managed & support services, make communities safer and help businesses stay productive and secure. At Motorola Solutions, we are ushering in a new era in public safety and security. - Cross-Functional – Promoted to Manager of Field Marketing for the Central US and Canada. Proactively managed interdepartmental relationships, marketing productivity with field sales teams and regional marketing teams. Specialized Skills– Actively promotes Motorola’s total WLAN & Cloud based technology portfolio and solutions to gover

Manager, Inside Channel Sales - Central U.S. and Canada

Motorola Solutions

Apr 2007 - Oct 2010 (3 years 7 months)

- Longevity – Promoted to Manager of Inside B2B Sales for the Central US and Canada to oversee local demand generation campaigns, analyze channel partner performance needs and drive programs and promotions. Supervised the inside sales team with one team lead. - Team Guidance - Coaching: listening to calls on a one on one and team basis. Mentoring: working with the more senior reps on areas they would like to improve on. Created individual training plans to track improvement. - Results Oriented – Directed a sales team with an objective to achieve a 3-year, $432M sales quota; exceeded quota by $38.8M despite a flat market. Provided forecasts of the teams pipeline activity to the VP of Sales - Recruitment – Was responsible for team’s recruitme

Inside Sales Channel Account Representative

Motorola Solutions

Feb 2004 - Apr 2007 (3 years 3 months)

- Prospected and sold Motorola’s telecommunication devices to channel partners in Boston, New York City, Philadelphia, Washington D.C. and Baltimore. - Maintained a high-level of customer service with existing customers and leveraged relationships to expand business and create customer loyalty; selected as Lead Advisor for new hires on Motorola’s product portfolio, sales techniques and internal processes. - Selected as Lead Advisor for new hires on Motorola’s product portfolio, sales techniques and internal processes. Skills Gained: Sales, Solution Selling, Relationship Building, Direct Business, Channel Partners, New Business Development, Identifying Opportunities

Senior Parts Analyst

Motorola Solutions

Aug 2001 - Jan 2004 (2 years 6 months)

- Interfacing with customers to determine correct parts for service centers to repair Motorola equipment. - Deciphered blueprints, service manuals, and detailed schematics to meet the customer need. - Knowledgeable with the complete Motorola portfolio and capitalized on potential up sell opportunities in customer interactions. Skills Gained: Technical Aptitude, Analytical Ability, Systems Management, Data Base Management

Network Support Represenative

Motorola Mobility a Lenovo Company

Sep 1999 - May 2000 (9 months)

For the past 80 years, our engineers have thrived on invention and on finding new ways to solve problems. We continue to look for new opportunities to change people's lives for the better through the magic of mobility. Motorola created the mobile communications industry. We invented most of the protocols and technologies that make mobile communications possible, including the first mobile phone, the first base station, and most everything in between. - Provided real time daily technical resolution for Motorola cellular customers for service interruptions on cellular devices. - Executed on training and mentoring programs for new team members. Skills Gained: Technical Troubleshooting, Mobile Devices, Beta Testing, Technical Trainer, Cellul

Customer Solutions Inbound Representative

ManpowerGroup

Oct 1998 - Dec 1998 (3 months)

- Worked as a temporary employee for Motorola in an attempt to be hired for full time employment. - Hired full time with Motorola Inc. after 3 months of work with Manpower. Skills Gained: Customer Service, Telephone Sales, Cold Calling

Customer Solutions and Telesales Representative

Motorola Mobility a Lenovo Company

Mar 1998 - Sep 1999 (1 year 7 months)

- Offered cellular solutions to new and current customers by way of up selling in daily interactions. - Sales offerings included equipment, services and extended warranty's. - Created training manuals for new representatives for use during probation period. Skills Gained: Warranty Sales, Service Sales, Device Sales, Customer Service Trainer, Training Tool Development

International Parts and Sales Represenative

WMS Gaming

Mar 1997 - Sep 1998 (1 year 7 months)

For more than 85 years through our acquired companies, Scientific Games has delivered what customers and players value most: trusted security, creative content, operating efficiencies, and innovative technology. Our casino, interactive and instant lottery games are designed to reach players wherever they are, whenever they want to play, and in any channel they choose: casino, retail or digital. - Main point of contact for Williams International customers on ordering discrepancies, shipping issues and pricing discounts. - Worked cross functionally with engineering, warehouse staff and sales teams to be the voice of the customer. - Deciphered blueprints, service manuals, and detailed schematics to meet the customer need. Skills Gained: I

Jeff Heiney

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