Jefferson Shue
About
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IT Support Specialist | BS KIN @ UNLV | Adaptable, Analytical, Always Learning
Nevada, United States
Résumé
Jobs
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IT Help Desk TraineeCourseCareersMay 2025 - Jun 2025 (2 months)Experienced in managing and supporting IT infrastructure with a strong focus on Microsoft Azure cloud services. Skilled in configuring and maintaining Virtual Machines and networking environments, utilizing Remote Desktop Protocol (RDP) for efficient remote access. Proficient in setting up and using ticketing systems like osTicket to streamline IT support workflows. Hands-on experience implementing Virtual Private Networks (VPNs) to ensure secure remote connectivity. Adept at Active Directory setup and management for user authentication and resource access control. Knowledgeable in Domain Name System (DNS) configuration and managing file and folder permissions to maintain data security and compliance.- KPhysical Therapist TechnicianKelly Hawkins Physical TherapySep 2020 - Sep 2024 (4 years 1 month)As a physical therapist technician, I support licensed physical therapists in delivering high-quality care to patients recovering from injuries, surgeries, or managing chronic physical conditions. I assist in implementing treatment plans by guiding patients through prescribed exercises, preparing therapy equipment, and ensuring a safe, clean, and organized clinical environment. My responsibilities also include monitoring patient progress, providing encouragement during therapy sessions, and documenting key observations for the supervising therapist. I’m passionate about helping individuals regain strength, mobility, and independence, and I strive to create a welcoming and supportive atmosphere for every patient I work with.
- Certified Personal TrainerSelf EmployedDec 2012 - Dec 2019 (7 years 1 month)As a certified personal trainer, I work closely with clients to develop and implement personalized fitness programs tailored to their goals, fitness levels, and lifestyles. I specialize in designing effective strength training, functional movement, and conditioning routines that promote long-term progress and injury prevention. My role involves conducting fitness assessments, demonstrating proper exercise techniques, and providing ongoing motivation and support. I also educate clients on healthy habits, recovery strategies, and basic nutrition principles to help them achieve sustainable results. Whether working with beginners or experienced athletes, my goal is to create a positive, empowering training experience that builds confidence and
Education
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- Bachelor of Applied Science - BASc, Kinesiology and Exercise ScienceUniversity of NevadaLas VegasJan 2014 - Dec 2018 (5 years)With a background in kinesiology, I have a strong foundation in human movement science, biomechanics, anatomy, and exercise physiology. My studies have focused on understanding how the body moves, functions, and responds to physical activity, injury, and rehabilitation. This knowledge allows me to assess physical performance, promote injury prevention, and support rehabilitation strategies through evidence-based practices. I’m passionate about optimizing physical health and performance—whether through research, athletic training, physical therapy support, or wellness coaching. I apply a movement-focused approach to improving quality of life and helping individuals reach their functional and fitness goals safely and effectively.
Projects (professional or personal)
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- IIT PortfolioJun 2025This portfolio showcases my ability to translate technical knowledge into real-world solutions. It lays the foundation for my continued growth in IT support by featuring hands-on projects and practical configurations in systems administration. Each project is designed around realistic scenarios using tools and technologies commonly found in professional IT environments. Highlighted Skills and Experience: Microsoft Azure: Deployed and configured virtual machines and virtual networks to simulate cloud infrastructure. Virtual Machines & RDP: Set up Windows-based virtual machines with remote access using Remote Desktop Protocol. Ticketing Systems: Installed and configured the osTicket helpdesk platform for managing and tracking IT service reque