J

Jeffer José Martínez Hernández

About

Detail

Customer service
Managua Department, Nicaragua

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Remitly
    Transaction Specialist Executive
    Remitly
    Feb 2023 - Mar 2024 (1 year 2 months)
    • Handled Compliance processes in different countries around the world. • Proactively addressed escalations with Remitly's banking partners and customers, ensuring timely and effective resolution.
  • Remitly
    Financial Services Specialist
    Remitly
    Jun 2022 - Jan 2023 (8 months)
    • Assist customers with their inquiries about the offered services. • Review documentation sent by customers.
  • F
    Customer Service Representative
    Foundever – Sitel
    Jul 2020 - Jun 2022 (2 years)
    • Assist customers with problems related to their orders and products. • Appropriately escalate issues and follow up with the customers until a solution is provided, keeping customers engaged and satisfied.
Education verified_user 0% verified
  • R
    High School Diploma
    República de Cuba high school
    Jan 2014 - Dec 2019 (6 years)