J

Jean Poul Navarrete Meneses

About

Detail

México, Mexico
Contact Jean regarding: 
work
Full-time jobs
Starting at USD4k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Nylas
    Technical Program Manager (Incident & Reliability)
    Nylas
    Jun 2023 - Dec 2025 (2 years 7 months)
    Lead global SaaS infrastructure programs improving reliability, scalability, and observability across core APIs used by thousands of developers. Established and maintained API incident governance frameworks to ensure alignment between engineering, SRE, and product teams. Coordinated large-scale migrations (OpenSearch, PagerDuty → Rootly) ensuring zero downtime and cost efficiency across multiple cloud regions. Defined and enforced reporting standards for post-incident RCA templates adopted company-wide, improving response efficiency and communication clarity. Partnered with engineering to improve SLA adherence and data transparency by creating real-time dashboards and structured status updates for customers. Collaborated directly with the C
  • Telus International
    Technical Program Manager
    Telus International
    Feb 2022 - Jun 2023 (1 year 5 months)
    Guided multiple Agile development teams delivering enterprise solutions for global clients, ensuring predictable execution and continuous improvement. Key Responsibilities: Translated product goals into actionable program plans, roadmaps, and sprint deliverables. Facilitated all Agile ceremonies: sprint planning, daily stand-ups, retrospectives, and reviews. Identified blockers, managed dependencies, and balanced capacity planning across squads. Collaborated closely with Product Owners and QA leads to maintain release quality and velocity. Key Achievements: Improved sprint predictability and delivery throughput by 28% through process standardization. Introduced automation testing within sprints, cutting regression cycles by 40%. Enhanced st
  • B
    Project Manager - Core Architecture Team
    BBVA México
    Nov 2019 - Feb 2022 (2 years 4 months)
    Led digital API banking projects and cross-department process integrations impacting millions of users. Managed end-to-end delivery lifecycle for API-driven solutions and regulatory compliance efforts. Partnered with technical and business teams to design risk-mitigation strategies and rollout plans for core banking interfaces. Drove alignment between software engineering, business operations, and vendor stakeholders for multi-platform deployments.
  • B
    Agile Manager and Delivery Manager
    BBVA Next Technologies
    Jul 2016 - Nov 2019 (3 years 5 months)
    Oversaw delivery of 50+ strategic initiatives within the BBVA global ecosystem using the SAFe framework. Key Responsibilities: Managed multiple programs under the BBVA Mobile App (GloMo) umbrella- ranked #1 internal initiative for 4 consecutive years. Facilitated PI planning, dependency mapping, and risk tracking across cross-border teams. Acted as liaison between engineering, design, and business units to ensure on-time, compliant releases. Key Achievements: Delivered zero-delay launches for critical APIs used by international markets. Authored internal guidelines and documentation adopted globally by the PMO. Mentored 15+ junior PMs and developers in Agile and SAFe practices.
  • E
    DevOps Engineer
    Everis - Telcel, Santander and GNP
    May 2015 - Jul 2016 (1 year 3 months)
    Supported DevOps initiatives for enterprise clients, implementing CI/CD pipelines and observability tools. Key Responsibilities: Built demo environments to showcase DevOps adoption and continuous delivery benefits. Deployed and maintained ELK Stack, MongoDB, and Java-based services. Automated monitoring for staging and production environments.
Education verified_user 0% verified
  • Universidad Tecnológica de México
    Software Engineer
    Universidad Tecnológica de México
    Jan 2011 - Jan 2015 (4 years 1 month)
    Software Engineer graduated with 8.9 as the average grade.