Jean Nuñez Bilingual Customer Service Representative | Expert in Sales,

Jobs 0% verified

appointment scheduler

Neolytix

Jan 2025 - Sep 2025 (9 months)
Costumer service agent Remote experience

Optum

Oct 2023 - Jul 2024 (10 months)
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Collection specialist

(Hyundai-Santander Group)

Jun 2022 - May 2023 (1 year)

Made over 80-100 out-bound calls daily basis to convinve customers to bring the account current Updated the customer record with new information. Provided administrative support in the collection process. Replied to inquiries from customers or external collection resources. Provided team leading skills to achieve the company goal.
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TELEPERMORFANCE

(AETNA American Healthcare)

Nov 2019 - Mar 2020 (5 months)

Advice and management of medical agenda. Identify and assess customers' needs to achieve satisfaction. Other duties related to the position. Outbound/Inbound calls.
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SITEL

(Iberia Airlines)

Jul 2018 - Aug 2019 (1 year 2 months)

Customer service, generate sales leads and cross-selling functions. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/team sales targets and call handling quotas.

Education 0% verified

Jean Nuñez