Jean Nuñez

Jean Nuñez

About

Detail

Bilingual Customer Service Representative | Expert in Sales, Collections, and Multichannel Communication | Delivering Outstanding Customer Experiences with
Venezuela

Contact Jean regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD8/hour

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • Neolytix
    appointment scheduler
    Neolytix
    Jan 2025 - Sep 2025 (9 months)
  • Optum
    Costumer service agent public Remote experience
    Optum
    Oct 2023 - Jul 2024 (10 months)
  • (
    Collection specialist
    (Hyundai-Santander Group)
    Jun 2022 - May 2023 (1 year)
    Made over 80-100 out-bound calls daily basis to convinve customers to bring the account current Updated the customer record with new information. Provided administrative support in the collection process. Replied to inquiries from customers or external collection resources. Provided team leading skills to achieve the company goal.
  • (
    TELEPERMORFANCE
    (AETNA American Healthcare)
    Nov 2019 - Mar 2020 (5 months)
    Advice and management of medical agenda. Identify and assess customers' needs to achieve satisfaction. Other duties related to the position. Outbound/Inbound calls.
  • (
    SITEL
    (Iberia Airlines)
    Jul 2018 - Aug 2019 (1 year 2 months)
    Customer service, generate sales leads and cross-selling functions. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/team sales targets and call handling quotas.
Education verified_user 0% verified
  • Sena
    Fundamentals of tourism
    Sena
  • Sena
    Digital learner
    Sena