Jeannie Murdoch Travel Industry Sales

Travel Industry Sales Coordinator

Four Seasons Hotels and Resorts

Sep 2025 - Current (1 year 2 months)

Human Resources Assistant

FivePine Lodge and Conference Center

Dec 2022 - Aug 2024 (1 year 9 months)

Manage recruitment, hiring, onboarding, retention efforts, benefit implementation, reviews, and disciplinary actions for all departments at FivePine Lodge and Shibui Spa.
Implemented 2 new HRIS/tracking systems and trained all staff (BambooHR & TCP Humanity).
Organized all monthly and annual employee parties/celebrations.
Data entry and records management.

Assistant Manager of Guest Experience

Jackson Hole Mountain Resort

Aug 2019 - Oct 2022 (3 years 3 months)

Accelerated promotion, skipping two positions between Sales Agent and Assistant Manager Oversaw all in person customer escalations and daily office management
Managed hiring, training and scheduling for summer and winter seasonal employees with max staffing capacity of 85 employees
Monitored limited ticket pool inventory while continuing to maximize revenue
Headed communication for multi-department projects with Resort Lodging, marketing/events, group sales, and wholesale

Private College Tutor

NA

Aug 2017 - Dec 2021 (4 years 5 months)

Privately tutored students from Texas Christian University and Southern Methodist University in person and remotely. I assisted students in writing and studying for communication studies, social sciences, history, English, sports media/broadcasting, nutrition, environmental sciences, and theater courses.

Marketing Specialist

Freedom Powersports

Feb 2017 - Jul 2017 (6 months)

Managed the marketing needs for 7 of 14 dealerships. Marketing needs included event planning & promotion, brand awareness across social media platforms, print and radio ads, basic graphic design, and meeting manufacturer's co-op requirements. Duties also included creation of marketing report analysing performance and cost of SEM, SEO, Social Media, Craigslist, Ebay, Cycletrader, Online Reputation, and Co-Op.

S

Administrative Assistant

Synergy HomeCare of DFW

Oct 2016 - Jan 2017 (4 months)

As the Administrative Assistant I answered phone calls, replied to emails, managed the Facebook page, and did general organization of paperwork. Assisted the office manager in all aspects of daily duties including but not limited to; scheduling caregivers, customer service, organization of all charts and notes, and social media development.

Ticket Agent

Jackson Hole Mountain Resort

Jun 2016 - Sep 2016 (4 months)

As the first face of the Jackson Hole Mountain Resort many guests interacted with, I provided customer service by answering questions about our resort as well as the general Jackson area and selling them tickets for our many activities we have here. Dealing with satisfied and unsatisfied guests, returns, sales, and general communication with consumers is what I focus on a daily basis.

Special Events Intern

Alzheimers Association

Jul 2015 - May 2016 (11 months)

Converted 3 month unpaid position to a 9 month paid position while still completing degree. Coordinated and promoted over 8 fundraising events. Social media post creation and management including creation of their Instagram account, @alznct.

Quality Enhancement

Texas Christian University

May 2014 - Aug 2015 (1 year 4 months)

Data entry, power point creation, organization and transfer of documents from paper to digital

Swim Instructor

Big Blue Swim School

May 2013 - Aug 2013 (4 months)

Coached swimming of varying ability with ages 3-15. In and out of water instruction and multiple leadership roles. Assistant coach for upper level swim team.

Life guard

Westmoreland Country Club

Jun 2010 - Aug 2013 (3 years 3 months)

Lifeguard and guest services. [Summer position only]

Jeannie Murdoch

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Jeannie Murdoch

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