Jeanne Matias dos Santos

C

Director Strategic Partnerships

Connex Group

Mar 2024 - Nov 2024 (9 months)

• Conduct in-depth market research to identify global companies in need of skilled professionals. • Utilize LinkedIn and other platforms to generate and qualify leads, expanding the client pipeline. • Proactively reach out to potential clients via cold calls, email sequences, and LinkedIn messages. • Conduct meetings with prospects to understand hiring needs and present tailored recruitment solutions. • Source, screen, and evaluate candidates to match client requirements effectively. • Conduct interviews to assess candidates' skills, experience, and cultural fit. • Build and maintain strong relationships with clients and candidates to ensure successful placements. • Consistently meeting and exceeding targets in a challenging, fast-p

Sales Development Representative/SMB Sales Representative

Paro.io

Jan 2023 - Feb 2024 (1 year 2 months)

Consistently targets sales environment, driving revenue growth across the US market. • Spearheaded a remote-based sales development initiative, conducting targeted outreach campaigns via phone and email to generate qualified leads and surpass weekly targets by 30%. ◦ Successfully identified prospects' needs and facilitated tailored solutions, resulting in a 40% increase in conversion rates and improved customer satisfaction. • Managed the full sales cycle for SMB companies, from initial prospecting to deal closure, achieving a 30% increase in closed deals every quarter. • Maintained a 95% follow-up rate for inbound leads, meticulously documenting and tracking results in Salesflows to ensure accurate reporting and streamlined sales proc

Business Development Representative

Pipefy

Jun 2021 - Jan 2023 (1 year 8 months)

• Led remote-based sales development initiatives, executing weekly outbound campaigns resulting in a 35% increase in qualified leads. • Successfully converted cold calls into scheduled meetings, contributing to a 50% boost in sales opportunities. • Developed innovative strategies, including personalized email campaigns and social selling techniques, to drive engagement and maximize sales outcomes.

Customer Service Specialist

Wayfair

Sep 2018 - Jun 2020 (1 year 10 months)

• Consistently meeting and exceeding targets in a challenging, fast-paced environment ◦ Handle calls, emails, or chats to provide information, and troubleshoot problems ◦ Track customer interactions, log details for quality assurance, and follow up to ensure customer satisfaction. • Provide customers with an outstanding online experience

International Customer Representative

Zazzle

Oct 2016 - Aug 2018 (1 year 11 months)

• Consistently meeting and exceeding targets in a challenging, fast-paced environment • Provide customers with an outstanding online experience • Give accurate information about their orders • Placing orders over the phone

Sales Development Representative – Account manager

Zend Technologies

Aug 2011 - Dec 2015 (4 years 5 months)

• Achieved 35% year-over-year sales growth across Latin American and Iberian markets, exceeding targets by 20%. • Expanded territory client base by 50%, capturing new accounts and deepening relationships with existing clients. • Executed a remote-based sales strategy, conducting targeted outreach via phone and email campaigns, resulting in a 40% increase in qualified leads. • Managed partnerships with key stakeholders and Enterprise clients, driving collaborative sales efforts and securing high-value contracts. • Led the sales cycle from prospecting to closure, achieving a 30% increase in conversion rates through strategic relationship-building and solution-oriented selling techniques. • Maintained a 95% renewal rate by providing proa

Jeanne Matias dos Santos

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Jeanne's behavioral traits
Jeanne's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.