Jeanette Dela Cruz

C

CUSTOMER SERVICE | AGENT - Operations

Customs Brokerage (Air & Ocean)

Jan 2020 - Nov 2021 (1 year 11 months)

Responsible for providing timely and accurate shipment and delivery updates Respond promptly to customer inquiries Preparation of Customs Duties & Taxes Processing of Customs Entry Declaration Monitoring and processing of import shipments up to delivery Arrange local transportation of import shipments into final destination thru third party service providers Preparation of Daily Shipment Report Preparation of Monthly Report Application of ATRIG (Authority to Release Imported Goods) NON-VAT shipments with applicable commodities Coordinates with service providers as necessary Posting of billings validate and data entry of service provider's billing

ACCOUNT MANAGER |

Agent

Jun 2019 - Dec 2019 (7 months)

Order Management Managing four different kinds of services (Transport, Supplier, Carrier and Data) Transport Management - Finding the right and suitable carriers for our customers Supplier Management - Helping the customers monitor their shipments from departure to arrival Carrier Management - Act as a Middle man between shipper and customer Data Management - Managing all the documents needed for the shipment to depart and arrive

Y

GENERAL ACCOUNTING |

Yuchengco Group of Companies Shared Services Center - Car Division

Jun 2016 - May 2019 (3 years)

Monthly Sales Book report and ensure that entries are correct and accounted on the basis of sales invoices issued for assigned branches Monitoring and journal entries of accrual, prepaid expense and other expenses Monthly schedule of Income and expense MTD and YTD with consolidated report Assists in strengthening and providing controls by showing transparency of the Balance Sheet Reconcile assigned balance sheet accounts Prepare Monthly Financial Statements of assigned branches Preparation of Financial Analysis Report MTD and YTD Perform accounting analyses, preparation of powerpoint presentation and reporting to management to support decision making purposes Identify and explain variances Forecast Financial Statements (Profit & Loss and Ba

E

Jan Part-time Cashier

Ever Plus Supermarket

Jan 2015 - Jun 2015 (6 months)

Greet customers when entering or leaving the establishment. Ensuring all prices and quantities are accurate. Answering the questions of the customers. Operating cash registers

A

Accounts Payable

Reviews operations payment requests and validates eligibility, supporting documentation, and approval Ensures accuracy of GL codes assigned to each transaction Timely and accurate processing of invoices Ensure that suppliers are paid accurately on a timely manner Reconcile vendor statements and investigate discrepancies Maintain accurate and organized records of all payables activity Communicate effectively with vendors regarding invoices, payments, and account inquiries Collection of documents for vendor onboarding and importing data into our system Assist with resolving vendor disputes and issues in a timely and accurate manner

E

Accounting Executive

Expeditors Philippines, Inc.

Accounting Bank Reconciliation GL Reconciliation Internal and External Audit participation thru providing necessary documentation, support and review Quarterly withholding tax reconciliation and report Ad Hoc Projects and accounting/financial activities Accounts Receivable Identify and allocate payments both in the monitoring records and in the accounting system for customers Validate and process daily transactions settled by checks, direct deposit and bank transfers Support issuance of receipts Support posting of cash receipts in accounting system Process customer refunds Work closely with customers to ensure all cash receipts are accounted timely and correctly Perform customer collection procedures on outstanding receivables Provide clear

Jeanette Dela Cruz

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