Jean Claude N.

Jean Claude N.

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Customer service specialist
Texas, United States

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Résumé


Jobs verified_user 0% verified
  • DataMasters
    data analysis and entry
    DataMasters
    Jun 2025 - Jul 2026 (1 year 2 months)
    collect data from quality control
  • s
    Customer Sales Representative
    shema bakery company
    Jun 2022 - Sep 2022 (4 months)
    -Greeted customers in a friendly and helpful manner.
    -Provided high-quality customer service to customers.
    - Handled sales transactions and returns promptly.
    - Answered all questions regarding products and promotions.
    - Aimed to keep customers satisfied and returning to Macy's.
  • ONOMO Hotels
    Customer Service Representative
    ONOMO Hotels
    Feb 2022 - May 2022 (4 months)
    -Greeted customers with enthusiasm and a delightful and helpful attitude.
    - Provided potential guests with up-to-date information about hotel and promotional offerings.
    -Effectively sold rooms to walk-in customers.
    -Responded to guest complaints professionally and effectively.
    -Processed payments and informed hotel staff of room status and availability.
    -Provided superiors with work logs, demonstrating accountability.
  • M
    Customer Service Representative
    Mr gulee ltd
    Aug 2021 - Jan 2022 (6 months)
    -Maintained up-to-date knowledge of products and services.
    - Handled customer calls and answered queries about services, product malfunctions, promotions, and billing.
    - Worked to address all customer concerns in a timely and effective manner.
    - Handled large volume of calls on a day-to-day basis with a sense of calm and good work ethic.
    - Developed successful tactics to sell products and services to customers.
    -Worked to understand the needs of each customer.
Education verified_user 0% verified
  • Akademia Nauk Stosowanych Wyższa Szkoła Zarządzania i Administracji w Opolu
    Bachelor of Business Administration - BBA, Accounting and Business/Management
    Akademia Nauk Stosowanych Wyższa Szkoła Zarządzania i Administracji w Opolu
    Sep 2022 - Jun 2025 (2 years 10 months)
    hard working
    - Proficient in using Microsoft Word to facilitate and streamline academic activities.
Projects (professional or personal) verified_user 0% verified
  • bayview capital partners
    sports marketing project
    bayview capital partners
    Apr 2026 - Aug 2026 (5 months)
    to investigate how a sports team and/or athlete build its brand and engage funs
  • bayview capital partners
    brand comparison
    bayview capital partners
    Feb 2025 - Jul 2026 (1 year 6 months)
    Compare two competing brands' advertising. Social media. target audiences and position