Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
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Résumé
Jobs
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data analysis and entry
DataMasters
Jun 2025 - Jul 2026(1 year 2 months)
collect data from quality control
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Customer Sales Representative
shema bakery company
Jun 2022 - Sep 2022(4 months)
-Greeted customers in a friendly and helpful manner. -Provided high-quality customer service to customers. - Handled sales transactions and returns promptly. - Answered all questions regarding products and promotions. - Aimed to keep customers satisfied and returning to Macy's.
Customer Service Representative
ONOMO Hotels
Feb 2022 - May 2022(4 months)
-Greeted customers with enthusiasm and a delightful and helpful attitude. - Provided potential guests with up-to-date information about hotel and promotional offerings. -Effectively sold rooms to walk-in customers. -Responded to guest complaints professionally and effectively. -Processed payments and informed hotel staff of room status and availability. -Provided superiors with work logs, demonstrating accountability.
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Customer Service Representative
Mr gulee ltd
Aug 2021 - Jan 2022(6 months)
-Maintained up-to-date knowledge of products and services. - Handled customer calls and answered queries about services, product malfunctions, promotions, and billing. - Worked to address all customer concerns in a timely and effective manner. - Handled large volume of calls on a day-to-day basis with a sense of calm and good work ethic. - Developed successful tactics to sell products and services to customers. -Worked to understand the needs of each customer.
Education
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Bachelor of Business Administration - BBA, Accounting and Business/Management
Akademia Nauk Stosowanych Wyższa Szkoła Zarządzania i Administracji w Opolu
Sep 2022 - Jun 2025(2 years 10 months)
hard working - Proficient in using Microsoft Word to facilitate and streamline academic activities.
Projects (professional or personal)
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sports marketing project
bayview capital partners
Apr 2026 - Aug 2026(5 months)
to investigate how a sports team and/or athlete build its brand and engage funs
brand comparison
bayview capital partners
Feb 2025 - Jul 2026(1 year 6 months)
Compare two competing brands' advertising. Social media. target audiences and position