Jennifer Villa Silva
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Jennifer Villa Silva

Jennifer Villa Silva  new_releases

About

Detail

Account Manager Shared Services BPO
Cundinamarca, Colombia
Contact Jennifer regarding: 
Flexible work
Starting at USD10/hour

Timeline

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Résumé

Jobs verified_user 50% verified
  • OneLink BPO
    Account Manager verified_user Verified experience
    OneLink BPO
    Feb 2020 - Current (5 years 6 months)
    - Se asegura de atender y participar de reuniones estratégicas. Provee retroalimentación y lidera a su equipo hacia el buen desempeño. Mantiene vías de comunicación hacia todos los niveles de la organización
  • Scotibank
    Manager International Banking verified_user Verified experience
    Scotibank
    Jan 2018 - Feb 2020 (2 years 2 months)
    - Development of the productivity measurement Development of the tool ( in Microsoft Access) to measure the internal SLA Collaborated with the creation of 2 bots to reduce the SLA
  • N
    Project Coordinator
    Nexius
    Jun 2017 - Jan 2018 (8 months)
    - Controlling workflow, scheduling assignments, evaluating the course of the project and reporting its status to the management and stakeholders
  • Aig seguros
    Manager International Banking
    Aig seguros
    Nov 2013 - Jun 2017 (3 years 8 months)
Education verified_user 0% verified
  • S
    Scrum foundation
    Aug 2020
  • Six Sigma Academy
    Green belt six sigma
    Six Sigma Academy
    Mar 2015 - May 2015 (3 months)
  • Politécnico Grancolombiano
    Business Adminstration
    Politécnico Grancolombiano
    Jan 2014 - Current (11 years 7 months)
Awards verified_user 0% verified
  • S
    Best of the best
    Scotiabank
    Nov 2019
  • S
    Best of the best
    Scotiabank
    Nov 2018