Jorge Cerdas Chung Email & Web Developer

Email & Web Developer

Havas Health & You

Aug 2019 - Current (6 years 11 months)

- Use of Veeva as a cloud-based content management platform for managing emails, documents and data. • Creation of responsive emails according to the client's requirements (pharmaceutical industry). • Experience using Salesforce ExactTarget for blasting emails. • Experience in Front-End Development (Angular, Sass, Bootstrap). • Use of real devices for testing the correct functionality of the final product. • Knowledge of specific bugs for each of the major email clients. • Use of the Adobe Suite (Photoshop, XD, Illuistrator) for basic image editing and optimizing for email use. • Creating documentation of specifications for each of the tickets that have been developed.

Email Developer

CreativeDrive

Jul 2018 - Aug 2019 (1 year 2 months)

- Use of email testing tools like Email on Acid and Litmus to ensure a good quality product. - Create responsive emails using HTML and CSS. - Experience with CRM's such as Salesforce Pardot & ExactTarget, MailChimp, and Constant Contact, for tasks like sending emails and creating complex automation logics.

Creative Engineer (Email Engineer)

Prodigious Latin America

Oct 2017 - Jun 2018 (9 months)

- Use of HTML and CSS to create responsive emails according to client's needs. - Experience with testing tools like Litmus for assuring Quality of the final product.

Application Virtualization/Packaging Specialist

IBM

Jun 2015 - Sep 2017 (2 years 4 months)

- Creation of instalation packages (.msi) according to client's requirements. -Use of scripts for adding special requirements when needed (VBS, Powershell). -Following standards/best practices of each specific account. -Documenting each of the steps for reaching the final product.

Technical Support Representative

Teleperformance Spain

Oct 2014 - Jun 2015 (9 months)

- Service and product sales depending client's need. - Attend client's technical inquiries corresponding to the account. - Documenting each of the cases that I worked on.

Jorge Cerdas Chung

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