Virtual Assistant | Operations Maganement | Technical Support
Soacha, Cundinamarca, Colombia
Proactive professional with over 6 years of experience in operational support, client relations, and technical troubleshooting. Proven ability to manage schedules, organize digital assets, and streamline workflows in remote, fast-paced environments. Detailoriented, autonomous, and quick to adapt to new digital platforms and collaboration tools to improve team efficiency.
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Résumé
Jobs
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Founder & Operations Manager public Remote experience
Camilo's Fix
Jul 2020 - Dec 2025(5 years 6 months)
- Managed comprehensive business operations, including schedule coordination, client communication, and case tracking. - Maintained and organized digital filing systems, client databases, and inventory records. - Developed and executed social media content plans to boost brand presence. - Designed brand identity assets and visual communication materials. - Prepared budgets, service quotes, and performance reports. - Provided remote and on-site technical support for software and hardware systems
IT Support Technician
Conecta
Aug 2019 - May 2020(10 months)
- Provided technical guidance and support to internal and external users. - Managed technical asset inventories and documented equipment status. - Performed software and hardware configuration and maintenance. - Organized technical and operational documentation.
IT Support Technician
Utadeo
Jan 2018 - May 2019(1 year 5 months)
- Managed user support requests and technology-related inquiries. - Oversaw inventory control and equipment lending procedures. - Performed installation, updates, and configuration of institutional software.
On-Site Support & Data Administrator
Audiosystems Pps Sas
Aug 2016 - Dec 2016(5 months)
- Executed preventive and corrective maintenance on corporate computer systems to ensure daily operational continuity. - Managed software and hardware updates within structured corporate environments. - Logged, tracked, and updated data entries within the internal ticketing system to maintain accurate performance reports.
Education
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EF SET English Certificate 54/100 (B2 Upper Intermediate) public Remote experience
EF SET
Jul 2026
Technical Degree in Computer Equipment Maintenance
Servicio Nacional del Aprendizaje-SENA
Dec 2016 - Sep 2017(10 months)
Technical Degree in Systems
Servicio Nacional del Aprendizaje-SENA
Sep 2015 - Sep 2016(1 year 1 month)
Awards
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Personal Productivity
Google Actívate
Sep 2019 - Oct 2019(2 months)
Competencias Digitales Para Profesionales - Google Actívate, Bogotá, Colombia