Legal Intake Specialist-Bilingual Spanish
Monge Associates
Sep 2023 - Oct 2023 (2 months)
- Answer phone calls and respond to emails from potential clients promptly and professionally, demonstrating empathy and understanding while discussing sensitive personal injury, premises, auto accidents, dog bites, medmal practice and workers compensation matters.
- Conduct initial consultations to gather information about the potential client's case. Assess the viability of the potential case by evaluating the facts and circumstances surrounding the injury or accident. Provide information to potential clients about the legal process and the services offered by the firm.
-Maintain accurate and organized records of client interactions, case details, and relevant documents. Complete intake forms and paperwork required for new cli