Business Owner
YourWay
Sep 2024 - Mar 2025 (7 months)
As the owner of Shop it Your Way with L&J, I was responsible for overseeing all aspects of the business, from strategic planning to daily operations. I managed and optimized all digital communications, including implementing secure and efficient email systems to enhance customer interactions. I developed processes to ensure timely responses, protected sensitive customer information, and leveraged automation tools to streamline workflows, which built a strong foundation in IT systems management and digital operations.