J

Jaymie Angelica Queman

About

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Metro Manila, Philippines

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Résumé

Jobs verified_user 0% verified
  • Savii
    Customer Support
    Savii
    Jan 2023 - Jan 2025 (2 years 1 month)
    • Providing first-line customer support via email and outbound calls answering questions about application process, required documentation and loan terms. • Manage high volume of email inquiries assisting applicants with completing online application, collect necessary information and documents, providing guidance and troubleshooting technical issues.
  • VXI Global Solutions
    Customer Service Representative
    VXI Global Solutions
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Effectively diagnosed and resolved technical problems through troubleshooting and guiding customers through solutions. • Utilized ticketing systems to manage and track customer interactions. • Introduced relevant add-on products or services to customers when appropriate, contributing to upselling opportunities
  • Concentrix
    Customer Service Representative
    Concentrix
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Assisting customers with basic account management tasks, such as balance inquiries, payment processing and dispute. • Guiding customer through the process of lost and stolen card and initiating replacements. • Escalating complex issues or disputes to senior representative according to established procedures.
  • Golden Arches Development Corp
    Service Crew
    Golden Arches Development Corp
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Assisting kitchen staff • Taking customers order and processed payments. • Serving food and beverages to customers
Education verified_user 0% verified
  • B
    Bachelor of Science
    BESTLINK COLLEGE
    Jan 2020 - Jan 2023 (3 years 1 month)