Jaylord Molos Virtual Assistant/Freelancer

Jobs 0% verified

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Appointment Setter

Quorum Information Technologies Inc

Dec 2023 - Dec 2024 (1 year 1 month)

Scheduling appointments, answering guest questions, identifying guest vehicle issues, doing inbound and outbound calls etc..
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Virtual Assistant

Grimes Insurance Agency Inc

Jan 2023 - Jan 2024 (1 year 1 month)
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Insurance Specialist

Grimes Insurance

• Assisted clients with personal and commercial insurance policies, including policy selection, changes, and renewals. • Conducted thorough risk assessments and provided tailored insurance solutions to meet clients’ needs. • Processed claims and handled administrative tasks, ensuring accurate and timely resolution of insurance issues. • Maintained up to date knowledge of insurance regulations and industry trends to provide informed advice. • Built and maintained strong relationships with clients, fostering trust and ensuring high levels of customer satisfaction.
Service Coordinator

Quorum

• Efficiently managed appointment scheduling, ensuring timely and accurate bookings for customers. • Developed and implemented an online booking system to streamline scheduling and reduce conflicts. • Handled customer inquiries and complaints with professionalism and empathy, resolving issues to maintain high satisfaction levels. • Coordinated with technicians and customers to confirm appointments and provide updates on any changes or delays. • Monitored scheduling metrics and adjusted processes to improve efficiency and reduce wait times.

Education 0% verified

Jaylord Molos

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