J
Jayesh Mankar
About
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Paris, France
Résumé
Jobs
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- ESales and Marketing InternEuropeanLife Media S.IJul 2023 - Dec 2023 (6 months)Qualified inbound/outbound leads, tracked KPIs, and maintained HubSpot CRM to ensure timely routing and campaign efficiency. Analyzed customer feedback to identify pain points and developed solution-driven engagement strategies. Collaborated with Customer Success to enhance satisfaction, ensure compliance, and improve retention across operations.
Marketing InternIndie CampersMay 2022 - Aug 2022 (4 months)Executed targeted email campaigns via Salesforce, boosting lead conversion by 40% while ensuring client satisfaction and compliance with company policies. Responded promptly to unforeseen customer issues, delivering appropriate solutions and maintaining high service standards. Acted as a key link between marketing, sales, and customer service teams to streamline operations and enhance the overall customer journey.- HMarketing ManagerHDFC ERGO Insurance Co. Ltd.Jan 2019 - Feb 2021 (2 years 2 months)Designed and executed digital campaigns to drive lead generation and customer acquisition using Salesforce and Adobe Analytics. Led cross-functional coordination with sales, customer service, and finance teams, ensuring compliance and resolving client escalations. Developed innovative solutions to optimize service delivery during peak periods, managing vendor relations and SAP-based budgeting.
Education
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- MScNEOMA Business SchoolOct 2023 - Jun 2024 (9 months)
- Master in ManagementNEOMA Business SchoolSep 2021 - Apr 2022 (8 months)