J

Jayde D

About

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Austin, Texas, United States

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Pianeta Solutions LLC
    Business Development Manager
    Pianeta Solutions LLC
    Jan 2026 - Current (10 months)
  • A Solutions
    Business Development Manager
    A Solutions
    Jan 2024 - Mar 2025 (1 year 3 months)
  • A Solutions
    Travel Sales Consultant
    A Solutions
    Jun 2023 - Jan 2024 (8 months)
    Worked with new and existing clients as a travel agent. The main job responsibility is to generate revenue by offering flight tickets to passengers involving major airlines on various national or international routes.
  • FBC Travels
    Sales Supervisor
    FBC Travels
    Oct 2022 - Jun 2023 (9 months)
  • Att
    Service Delivery Manager
    Att
    Jan 2019 - Apr 2022 (3 years 4 months)
    Worked in different profiles over three years for AT&T with Tech Mahindra.
    Last job responsibilities were to deliver the ordered service by assigning concerned teams on a project with regular follow-ups. Also, engaging with customers through emails informing them the status of their requests.
    My job was to provide active service to the customer after Test & Turn-up and handover the project to Maintenance Department for future references.
    The complete process usually takes from 30 days to 1 year depending upon the level of service and site requirements.
  • Comcast
    Analyst
    Comcast
    Jul 2017 - Dec 2018 (1 year 6 months)
    Job responsibilities included analysis of monthly invoices of the customers and handling their queries over chat.
    Explaining prorated charges and add-ons to the customers l.
    Also giving them options of bundled services to lower their bills which was considered as sales.
    Soft disconnect on services wherein the payment is delayed by 2 billing cycles and also removing it once the payment is received.
    Adding/ removing desired channels or other services.
Education verified_user 0% verified
  • Panjab University
    Master of Arts - MA, Defence and National Security Studies
    Panjab University
    Jun 2016 - Sep 2018 (2 years 4 months)
  • Panjab University
    Bachelor's of Science, Soil Chemistry and Physics
    Panjab University
    Jul 2013 - May 2016 (2 years 11 months)