Experienced in network infrastructure, IT networking and telecommunications projects, customer support, IT management, network security solutions, and technical services. Skilled in Service Desk operations, implementations, troubleshooting, Smart Hands support, and both local and remote assistance.
Proficient in firewalls (implementation, architecture), project development, cybersecurity tools, Next-Generation Firewalls (NGFW), LAN/WAN, network management, routing, switching, and IT integration.
Highly motivated by continuous learning, teamwork, and achieving results. Eager to contribute my expertise and experience to the company and my team.
Strong background in IT business development, sales, and presales, with in-depth product knowledge of Cisco, Avaya, Lucent, HP, Check Point, Palo Alto Networks, Aruba, Nortel Networks, 3Com, NICE, Fortinet, and Microsoft. Extensive experience in support and interaction with IT and telecommunications service and product providers.