Senior assistance Coordinator
ASSIST CARD DE COLOMBIA S.A
Oct 2022 - Current (4 years 1 month)
Main responsibilities:• Assist international and domestic travelers, ensuring their satisfaction within corporate objectives.• Coordinate medical and non-medical assistance, managing interactions with hospitals, airlines, doctors, specialists, and other providers.• Train and accompany new team members in their early stages of learning the operation.• Manage medical and non-medical assistance globally, with outstanding experience in administrative coordination in the United States.