Javier Alejandro Morales Arevalo
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Javier Alejandro Morales Arevalo

Javier Alejandro Morales Arevalo

About

Detail

Aeronautical Maintenance Technician - A320 Family - Customer Service Representative
Bogota D.C., Colombia

Contact Javier regarding: 
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Full-time jobs
Flexible work

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Résumé


Jobs verified_user 0% verified
  • Sezzle
    Shopper Support
    Sezzle
    May 2025 - Current (1 year 1 month)
    Zendesk Management
  • Q
    Customer Service Representative
    Qualfon Colombia
    Apr 2024 - May 2025 (1 year 2 months)
    • Resolve customer inquiries and provide information on auto and property insurance products. • Handle customer issues with empathy and efficiency, ensuring high satisfaction. • Utilize Salesforce and Excel for customer interactions and case management.
  • Teleperformance
    Customer Service Representative
    Teleperformance
    Feb 2020 - Apr 2024 (4 years 3 months)
    • Assisted customers with payments, card transactions, and reservation issues. • Provided training support for new colleagues to enhance their knowledge of products. • Managed email, chat, and phone inquiries, delivering quick and accurate solutions.
  • S
    Customer Service Representative
    Sitel Group Colombia
    Jan 2019 - Aug 2019 (8 months)
    • Addressed customer complaints, claims, and transaction inquiries via phone. • Assisted supervisors with various tasks and supported team communication through Excel and Google Drive.
Education verified_user 0% verified
  • Corporación Educativa Indoamericana
    Airframe and Powerplant (A&P) Colombian License
    Corporación Educativa Indoamericana
    Jan 2021 - Jan 2023 (2 years 1 month)
  • E
    English Proficiency
    Ef international language center
    Jan 2016 - Jan 2017 (1 year 1 month)
  • Colegio Agustiniano Norte
    Bachelor's Degree
    Colegio Agustiniano Norte
    Jan 2004 - Jan 2015 (11 years 1 month)