J
Javeria Tariq Hakak (Jiya)
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Sales Manager
Karachi, Sindh, Pakistan
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Résumé
Jobs
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Digital Operations & Data SpecialistInternational CompanyOct 2023 - Current (2 years 9 months)• Conducted high-volume, accurate data entry using Google Sheets and Excel. • Analyzed data metrics and generated reports to improve team workflows. • Supported online operations including ticketing and customer communications. • Developed templates and automated sorting systems to reduce manual work. • Collaborated remotely with teams to ensure efficient onboarding and task completion. • Worked closely with sales teams, supporting lead generation, qualification, and follow-up to ensure prospects moved smoothly through the pipeline. • Prepared data for sales calls, tracked performance, and coordinated communication between setters and closers, gaining direct exposure to sales strategies, customer handling, and closing techniques.- MSales & Support CoordinatorMulticultural TeamsApr 2014 - Apr 2024 (10 years 1 month)• Managed customer support tickets and queries via Zendesk and ClickBank • Maintained detailed data logs and performance reports for management • Assisted in training new team members and creating clear procedural guides • Recognized for maintaining data integrity and effective problem-solving under pressure
Education
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- MSc in Clinical PsychologyKarachi UniversityDec 2019 - Dec 2023 (4 years 1 month)
- GGEDGovernment Degree College For Science And Commerce, Block - 7Aug 2017 - Aug 2019 (2 years 1 month)
- KHigh School DiplomaKarachi Montessori High SchoolMar 2004 - Aug 2017 (13 years 6 months)