• Actively sourcing candidates through online channels • Interview and selection procedures, including screening calls, assessments, and in-person interviews; • Maintaining long-term relationships with past applicants and potential candidates • Development and creation of job descriptions • Sourcing candidates using various platforms • Prescreening, interviewing and assessment of the candidates • End to end ownership of the candidates
International Talent Acquisition
Cross Border Talents
Feb 2020 - May 2020(4 months)
• Attracting and retaining international talent for top brand projects. (Industries: Customer Relations, Sales and Marketing, Finance, Content Moderation, and Technical Support). • Screening CVs. • Interviewing. • Sourcing passive candidates. • Connecting international talent with great companies
Customer Service Executive
Bookingcom
Nov 2017 - Jul 2019(1 year 9 months)
▪ Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; ▪ Delivering high level of customer service ▪ Actively participate in various projects within the department (recruiting, interviews, onboarding)
Accommodation service executive
Bookingcom
May 2017 - Nov 2017(7 months)
▪ First point of contact for Booking.com’s accommodation partners by phone; answering questions and queries, and taking action as needed ▪ Responsible for delivering a high level of service to Booking.com accommodation partners in order to support building productive and continuing relationships ▪ Managing accommodation partner’s contact details with a high attention to detail and accuracy ▪ Advising accommodation partners about their webpages on Booking.com and how they can amend information with respect to supply, availability, specials, promotions ▪ Verifying accuracy of information provided by the partner on the website
Recruiter
Grand Circle Corporation
Apr 2016 - Jul 2016(4 months)
▪ Developing and updating job descriptions and specifications for cruise ship ▪ Prepare and post jobs to appropriate job board/newspapers/social media etc. ▪ Source and attract candidates by using databases, social media etc ▪ Conducting interviews using various reliable personnel selection tools/methods ▪ Conducting business trips to interview sessions (in and outside of Europe) ▪ Maintaining pool of candidates to secure replacements ▪ Administrating all paperwork related to candidates including Visa processes
Inquiry/recruitment specialist
Deutsche Telekom Business Services
Apr 2015 - Apr 2016(1 year 1 month)
▪ Maintains process information documentation and procedures in the knowledge management system ▪ Conducts knowledge transfer for the process area within the HR Shared Services with existing programs and when new initiatives are introduced ▪ Provide recruitment services in line with Deutsche Telekom Business Services process and compliant with local requirements of the customers ▪ Acts as an expert and contact person in all aspects of the assigned subject / process matters
PR Assistant - internship
Agency
Jun 2014 - Dec 2014(7 months)
▪ Part of the Public Relations team participating in daily PR activities ▪ Working closely with account managers to fulfil client needs ▪ Providing PR support for marketing managers ▪ Assisting Community managers in content creation ▪ Event and press conference management ▪ Creation and maintenance of media lists
Education
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Master's degree, Communication, Journalism, and Related Programs
University of ZagrebSveuciliste u Zagrebu
Jan 2010 - Dec 2013(4 years)
▪Theory of Mass Communication, Political Communication, Public Relations Strategy, Management of Identity, Image and Brands, Cyber Policy, Media and Diversity.
Bachelor of Applied Science (B.A.Sc, Journalism
University of ZagrebSveuciliste u Zagrebu
Jan 2007 - Dec 2010(4 years)
▪Achieved basic knowledge in TV, Radio and Newspaper journalism. Specialization in Newspaper journalism.
Projects (professional or personal)
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