J

Janinne Vasquez

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Managua, Nicaragua

Contact Janinne regarding: 
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Full-time jobs

Timeline


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Résumé


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  • L
    Intake Specialist
    Legal Soft -Technology Meets Law
    Jun 2022 - Aug 2023 (1 year 3 months)
    Qualification for Potential New clients for a US based Law firm. In charge of closing deals using soft sales skills and follow up when necessary.
  • Ibex
    Customer Service Team Lead
    Ibex
    Mar 2020 - Jun 2021 (1 year 4 months)
    Team leader (supervisor roll) for a retail campaign, responsible to develop, coach and guide a team of 23 agents. Performing 3 call audits per week for each of the team members and help them improve via effective coaching sessions.
  • Sitel Group
    Soft sales
    Sitel Group
    Oct 2017 - Apr 2018 (7 months)
    Soft sales plus customer services for Toys r Us
  • Sitel Group
    Customer Service Representative
    Sitel Group
    Oct 2015 - Oct 2016 (1 year 1 month)
    Customer service for US financial Campaign
  • Webhelp OneLink
    Bilingual Customer Service Representative
    Webhelp OneLink