J

Jane Medina

About

Detail

Metro Manila, Philippines

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Caddy Moving
    Valoroo
    Caddy Moving
    Jan 2024 - Sep 2025 (1 year 9 months)
    Managed and maintained the company’s CRM database to ensure data accuracy and integrity. Analyzed customer data to identify trends, preferences, and opportunities for business growth. Developed and executed CRM campaigns to boost customer loyalty, retention, and engagement. Collaborated with sales, marketing, and customer support teams to enhance the overall customer experience. Monitored customer feedback and recommended improvements to products, services, and communication strategies. Generated CRM performance reports and tracked KPIs such as customer satisfaction, lifetime value, and churn rate. Segmented customers for targeted marketing and upselling initiatives. Trained team members on CRM best practices and data entry protocols. Addit
  • M
    Appointment Setter / B2B Sales Cold Calling Specialist
    Micharity
    Jan 2023 - Aug 2025 (2 years 8 months)
    • Utilize various tools and platforms to gather contact information for key decision makers in target companies. • Conducted targeted outbound calls and emails to promote products and services.
  • R
    Team Leader / Outbound Sales Representative
    Refocus
    Jan 2021 - Jan 2023 (2 years 1 month)
    • Guided and motivated a team to achieve project goals and deadlines. • Conducted targeted outbound calls and emails to promote products and services. • Initiate outbound calls to potential B2B clients to introduce and promote products or services.
  • Cloudstaff
    Lead Generation Specialist
    Cloudstaff
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Specialized in domains, email, office backup, security, and Office 365 login. • Generated high-quality leads through research, cold calling, and email campaigns.
  • M
    Team Leader
    Mos Outsourcing Company
    Jan 2018 - Jan 2020 (2 years 1 month)
    • Managed and inspired a team to complete projects on time and within scope. • Ensured team goals were met through proactive guidance and support. • Managed approximately 150 outgoing calls, emails and faxes per day from customers.'
  • B
    Team Leader
    BSD TRADE SERVICES
    Jan 2015 - Jan 2018 (3 years 1 month)
    • Monitored processes and identified areas for improvement to enhance efficiency. • Achieved client satisfaction through diligent project management and communication.
  • Convergys
    Team Leader
    Convergys
    Jan 2011 - Jan 2015 (4 years 1 month)
Education verified_user 0% verified
  • Holy Angel University
    Secondary
    Holy Angel University
    May 1995 - May 1999 (4 years 1 month)
  • Holy Angel University
    Tertiary
    Holy Angel University
    Jun 1999 - Jan 2004 (4 years 8 months)
  • S
    Elementary
    Sapang Biabas Elementary School
    Jun 1990 - Jan 1994 (3 years 8 months)