James Ortega

Operations Associate

Gopuff

Oct 2024 - Jul 2025 (10 months)

• Coordinate with teammates to pick, pack, and dispatch orders swiftly and accurately. • Communicate proactively with delivery drivers to streamline workflows and uphold service standards. • Adapt to shifting priorities in a fast-paced environment, ensuring on-time fulfillment.

Sales Associate

zara

Sep 2023 - Oct 2024 (1 year 2 months)

• Greeted and assisted diverse customers, answering questions about products and promotions. • Handled transactions at POS with accuracy and efficiency, balancing speed with friendly service. • Collaborated on merchandising resets and restocking to maintain an inviting sales floor.

Delivery Helper

Amazon

Aug 2023 - Jul 2025 (2 years)

• Delivered up to hundreds of packages weekly, demonstrating punctuality and reliability. • Supported drivers in managing delivery routes and liaising with customers for smooth handoffs. • Maintained attention to detail under time pressure, ensuring correct and safe deliveries.

A

Porter

Alliance Building Services (Citi Field Stadium)

Mar 2023 - Oct 2023 (8 months)

• Ensured cleanliness and sanitation of high-traffic restrooms and concourses during events. • Assisted visitors by providing directions and upholding stadium safety protocols. • Operated waste-disposal equipment and coordinated with fellow porters during peak crowds.

J

Sales Associate

JD Sports Finish Line

Sep 2022 - Apr 2023 (8 months)

• Drove customer engagement through in-store marketing and social media blitzes for new sneaker and apparel drops. • Partnered with store leaders to achieve daily sales targets and deliver an energetic store vibe. • Trained new hires on customer-first service and inventory best practices.

Crew Member

Chipotle

Apr 2022 - Aug 2022 (5 months)

• Worked on a high-volume assembly line, maintaining food quality and speed during rushes. • Kept workstations organized and sanitized to meet health and safety standards. • Supported peers by stepping into different roles as needed to keep service flowing.

About

Detail

Timeline

Résumé