Oriented Information Technology professional with over seven years of experience supporting enterprise ICT infrastructure, ERP systems, network administration, databases, and end-user support. Experienced in implementing and maintaining business applications, troubleshooting hardware and software issues, administering LAN/WAN environments, supporting Microsoft-based systems, and delivering user training. CCNA-certified with strong analytical, problem-solving, and stakeholder management skills, committed to ensuring secure, reliable, and efficient ICT services.