Jamesetta Palmer

Jamesetta Palmer

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Executive Assistant
Columbus, Georgia, United States

Contact Jamesetta regarding: 
Flexible work
Starting at USD25/hour
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Résumé


Jobs verified_user 0% verified
  • Amazon
    Human resources assistant
    Amazon
    Jan 2022 - Mar 2022 (3 months)
    - Serve as the support contact for employees with questions about their time away from work due to illness
    - Take ownership of employee contacts, ensuring that each contact is accepted and resolved with high customer focus.
    - Build customer trust by empathetic handling of sensitive issues
    Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
    Receive queries via phone or web case and log contacts into the shared service case management system
    Handle customer absence claims end to end and contact customers to inform them of the resolution, when appropriate
    Assess new claims and make accurate classifications abo
  • A
    Offer letter supervisor
    Abuse Refuge Org.
    Jan 2022 - Current (4 years 10 months)
    - Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
    - Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
    - Assists with job posting and advertisement processes
    • Screens applications and selects qualified candidates, and source, and assess qualified candidates for targeted job requisitions
    • Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
    • Identifies and implements efficient and effective recruiting methods and strategies based on t
  • C
    Registered medical assistant
    Colonial Family Practice
    Nov 2021 - Nov 2022 (1 year 1 month)
    - A key contributor to the workflow of a busy medical practice. Communicated with patients, pharmacies, and physicians to facilitate patient care. Scheduled patient’s mammograms, cat scans, and nuclear stress tests at area hospitals.
    - Worked with patients to get specialized medications from drug companies and referred patients to other providers when necessary.
    - Conducted patient triage during appointments including vital signs and medical history.
    • Performed various medical procedures such as blood draws and IV’s.
  • Abuse Refuge Org
    Human resource coordinator
    Abuse Refuge Org
    Nov 2021 - Current (5 years)
    - Performs customer service functions by answering volunteer requests and questions.
    - Conducts the onboarding process for new volunteers.
    - Assists with processing of terminations and resignations.
    Assists with the preparation of the performance review process.
    Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
    Schedules meetings and interviews as requested by the Manager of HR.
    Files documents into appropriate volunteer files.
    Assists or prepares correspondence as requested.
    Prepares new-volunteer files.
    Performs other related duties as assigned
  • P
    Registered medical assistant
    Palmetto Primary Care Physicians
    Mar 2013 - Dec 2013 (10 months)
    - Performed patient check-in and check-outs for busy primary care and GI practice.
    - Led efficient activities of the front desk, including answering calls, setting appointments, obtaining patient records, and facilitating referrals.
    - Performed vital signs on up to 100 patients per day as well as ordering lab tests, documenting patient history, and chief complaints.
  • US ARMY
    Laundry and shower repair
    US ARMY
    Oct 2004 - Dec 2011 (7 years 3 months)
    - Supervised laundry operations and clothing decontamination practices in mobile laundry and shower units. Managed light-duty sewing machines and equipment to perform alterations and repair uniforms and zippers.
Education verified_user 0% verified
  • Columbia Southern University
    Master of Science - MS, Organizational Leadership
    Columbia Southern University
    Jul 2020 - Current (6 years 4 months)
  • Columbia Southern University
    Bachelor's degree, Human Resources Management
    Columbia Southern University
    Jan 2019 - Dec 2020 (2 years)
  • C
    Medical/Clinical Assistant
    Centura College-North Charleston
    Jan 2012 - Dec 2012 (1 year)
  • Central Texas College
    Associate's degree, General Studies
    Central Texas College
    Jan 2006 - Dec 2011 (6 years)
Awards verified_user 0% verified
  • O
    Omega Nu Lambda National Honor Society
    Omega Nu Lambda
    Apr 2020