I'm a Political Science graduate (Cum Laude) with a passion for communication, problem-solving, and helping people. I have over two years of experience working in both virtual assistance and customer service, where I've developed strong skills in client support, organization, and digital communication. As a Virtual Assistant/Twitter Assistant, I managed social media engagement and supported clients with content coordination. Later, I worked as a Customer Service Representative at ThoughtFocus for MRI Software's RentPayment Team, where I gained hands-on experience in handling customer inquiries, technical troubleshooting, and payment support.