Jalen Archie-Davis Deal Desk Manager

Deal Desk Manager

SpyCloud

Mar 2023 - Current (3 years 5 months)

• Manage all day-to-day Salesforce CPQ request as well as ensuring that all company quotes are accurate and approved. • Built the Deal Desk function from the ground up as the only employee in the department. • Maintained and proactively use salesforce to forcasting all incoming deals for reps. Working hand in hand with the legal team to ensure all opportunities have communication necessary to provide a smooth closing. • Help with the provisioning of our customers in Cerebrum. Domains, SIP Keys, and API Keys. • Provided reps with training on everything involving Deal Desk support. • Balanced multiple efficiency projects for platforms like Zoura, Ironclad and Salesforce.

Pricing and Contracts Analyst

Khoros

Dec 2020 - Dec 2022 (2 years 1 month)

• Manage the day-to-day quote and pricing approvals processes in Salesforce CPQ, ensuring compliance with sales and business approval policies while maintaining an agreed upon SLA for deal turnaround times. ◦ Balance multiple projects or tasks simultaneously, as well as prioritize and seek guidance when multiple items are competing for the same limited resources. • Read, interpret and escalate commercial agreement language to ensure transactions comply with revenue recognition and business operational policies. • Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure. • Interpret net ARR/NRR and churn amount impact amount

Deal Desk Analyst

Infor

Aug 2019 - Dec 2020 (1 year 5 months)

• Administer analytic functions including contract research, quote creations, business approvals, and drafting order form requests of deals ranging in dollar value of $0 to $ 1 Million+ • Communicate on a daily basis with variety of teams such as Field Sales, Legal Counsel, Financial Analysts, and C-Level Roles • Serve as a trusted advisor to field sales regarding pricings, product configuration, and business terms to support • Adhere to strict deadlines and quarter ends in a fast-paced environment • Juggle multiple deals at the same time while delivering results to Sales in a timely manner • Accurately execute multiple tasks including the ability to extract data from different sources and create meaningful analysis and business summa

P

Team Captain

Penn State Altoona Men's Basketball Team

Aug 2017 - May 2019 (1 year 10 months)

• Followed demanding training, exercise and dietary program to maintain peak physical condition. Met all eligibility requirements consistently as well-rounded and active player and athlete. Assisted with public relations by meeting and greeting fans. Attended all practices as scheduled, dressed correctly and always ready to work. Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors. Managed time effectively while traveling for games, attending practice and going to classes. Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances. Applied discipline and sense of responsibility toward all team and personal activities.

Jalen Archie-Davis

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