Jalal Zaoui Chadily

Jalal Zaoui Chadily

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Barcelona, Catalonia, Spain
Contact Jalal regarding: 
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Full-time jobs
Starting at EUR45k/year ~USD50.3k/year
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Résumé

Jobs verified_user 0% verified
  • C
    NOC / Operations Engineer
    Critical Infrastructure, Streaming, CDN & Broadcasting Environments
    Jan 2024 - Current (2 years 10 months)
    • 24/7 Infrastructure Monitoring: Supervised health metrics (CPU, memory, disk, SSL certificates) of core systems via Zabbix to optimize resource availability.
    • Observability & Telemetry: Analyzed real-time traffic, latency, and error spikes across Headend, Network, and regional platforms using Grafana; correlated data to resolve complex anomalies and suppress false alarms.
    • End-User Experience: Evaluated streaming health indicators and regional playback failures via Youbora to back up SLA escalations to external CDN vendors.
    • Synthetic Monitoring: Deployed Uptrends scripts to map service downtime metrics, benchmark latencies, and pinpoint precise incident start and recovery timelines.
    • Incident Lifecycle & Triage: C
  • A
    Data Protection & Incident Analyst
    A Place for Rover, Inc.
    Jan 2023 - Jan 2024 (1 year 1 month)
    • Data Governance: Supervised the confidentiality and privacy architectures of core application data layouts, guaranteeing alignment with strict GDPR regulations.
    • Breach Response: Managed critical incident alerts for data infrastructure vulnerabilities, spearheading root-cause analyses and enforcing structural remediation.
    • Risk Auditing: Conducted end-to-end security audits on internal access control permissions; mapped system vulnerabilities to proactive risk metric logging frameworks.
  • Teleperformance Greece
    Customer Service & Security Compliance
    Teleperformance Greece
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Privacy Enforcement: Managed extensive profiles containing sensitive user metrics under high security, maintaining absolute data isolation protocols.
    • Technical Escalation: Diagnosed application bugs over multichannel tools, structuralizing complex client bug logs for target engineering squads.
  • G
    Warehouse Operations & Compliance Lead
    Gorillas Technologies Gmbh
    Jan 2021 - Jan 2022 (1 year 1 month)
    Directed floor teams to meet strict inventory turn rates, audited accuracy metrics, and maintained compliance with health, safety, and quality directives.
  • Global Blue
    Transaction Analyst
    Global Blue
    Jan 2019 - Jan 2020 (1 year 1 month)
    Processed international financial docs and cross-border VAT verification claims.
Education verified_user 0% verified
  • E
    Postgraduate in Digital Transformation
    EAE Barcelona Business School
    Jan 2024
  • ESNECA Business School
    Master's Degree in Digital Marketing 2.0
    ESNECA Business School
    Jan 2020 - Jan 2021 (1 year 1 month)
  • E
    Bachelor's Degree in Social & Juridical Sciences
    EUROAULA University of Girona
    Jan 2015 - Jan 2019 (4 years 1 month)
Awards verified_user 0% verified
  • L
    Lead Security Auditor
    Jan 2019