Jake Johnson

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Human Resources Technology Project Manager

United Counseling Service of Vermont

May 2024 - Current (2 years 2 months)

• Lead the planning and execution of HR projects, including HRIS implementation, ensuring alignment with organizational goals and timelines • Collaborate with key stakeholders to define project scope, requirements, and deliverables. • Develop and manage project plans and timelines • Coordinate project resources and activities to ensure successful project delivery • Facilitate communication and maintain strong relationships with project stakeholders • Proactively address challenges to keep projects on track and within scope • Implement change management strategies to support the adoption of changes within the organization • Provide training and support to HR professionals and other employees on HRIS functionalities and other training

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Management Consulting Project Manager

ISF

Apr 2023 - Aug 2023 (5 months)

• Identifying, tracking, managing, and resolving project risks and issues, acting as the single point of contact between the development team, customer and management • Developing Project Management Office deliverables - project charter, risk management plan, change management plan, etc • Facilitating design meetings • Defining system requirements, flows, and interfaces based on customer needs • Developing software requirements specifications • Defining resources and types of resources required for project • Providing overall leadership and management of project resources • Proactively disseminating project information to all stakeholders • Identifying, managing, and mitigating project risk, by anticipating development and deployme

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Customer Experience Project Manager

Essendant

Nov 2022 - Apr 2023 (6 months)

• Lead medium to large strategic projects with cross-functional project teams including members from IT, Transportation, Merchandising, Marketing, Pricing, Operations, Finance • Partner with project sponsors and business leaders to manage execution of project plan throughout entire lifecycle stages of project • Effectively lead a project team of varying skills in a diverse environment with changing demands • Create, maintain, and manage to relevant project documents including business case, project charter, scope statement, project plan, communication plan, risk management plan, etc. • Develop and execute change management plan as required by project across all relevant business areas • Ensure project team and project deliverables con

Implementation Project Manager

TCP Software

Jan 2016 - Jan 2020 (4 years 1 month)

• Planned and drove custom implementations of TimeClock Plus system based on client business requirements from project initiation through transition phases • Ensured project deliverables remained within established scope and budget; kept clients updated on billing information • Coordinated with client stakeholders to develop and fulfill project plan for configuration, testing, and roll-out of time and attendance system • Performed configurations of system including advanced modules such as Shift Differential, Pay Premiums, and Vacation Accruals • Worked closely with Development team for projects involving custom software development, kept clients abreast of development progress • Employed both Agile and Waterfall project management me

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Benefits Representative

City of San Angelo

Nov 2013 - Dec 2016 (3 years 2 months)

• Performed Benefit Administration functions on behalf of the City's Human Resources department and served as Administrator for the City's various employee benefits programs including medical, dental, EAP, life insurance, and Section 125

Petty Officer Third Class

US Navy

Apr 2005 - Apr 2009 (4 years 1 month)

• Performed Quality Assurance inspections for all food service spaces on board USS Abraham Lincoln • Created requisitions for supplies and led UnRep (Underway Replenishment) operations • Maintained records of all food supplies for the ship's crew

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