Jair Moraga Lopez

I am highly experienced in all-around cold calling, either B2B or B2C, I am a talented sales representative with a strong customer service foundation. I can adapt quickly to any environment, I can work in different campaigns and perform different roles, I have great people and phone skills and I'm not afraid of taking ownership when It's needed for the business, I am a result-oriented person, If I am not hitting my marks I am not afraid of changing the strategy and do what is needed to reach my goals, also being feedback receptive is one of the things I take pride on since "Every master was once a disaster" I consider we always something to learn from someone else

Below are some of the responsibilities I held in previous jobs

Continuously keep updates on the leads, and document them in the CRM with notes about the interaction.
Can work closely with SVP and GM to develop customer acquisition strategies to obtain maximum sales volume and profitability.
Rapport building
Email Marketing
Customer Relationship Management
Lead Generation
Telemarketing
Appointment Setting
Customer Service
Customer Retention
Cold Calling
Technical Support
Follow-Ups


Below are the industries/companies that I have worked with throughout my career:
-SaaS, IaaS, and PaaS Companies
-MSP´s
-Moving Companies
-Capital One Bank Credit Cards Department
-My Eye Lab/Stanton Optical(Eye exams and Glasses)
-Real Estate (Atlantic Sotheby´s through The Kris Weaver Real Estate Team)
-Setting Appointments for Companies like HPInc, HP Enterprises, and Cisco(B2B)
-Car Assistance
-Selling Vehicles
-Setting Appointments for potential car buyers

I've been in the industry for roughly 4 years now (office-based and home-based) and I have made so much success with my clients in the past, especially from outside of this platform

Working with companies with different cultures and values allowed me to hone my abilities and skills, which is why I consider myself a great phone expert, I have given a high level of satisfaction with my client's in the past whether I manually dial or use double or triple line dialers

I'm a well-rounded phone enthusiast, I don't get easily distracted by profanity, and I possess tons of patience which are essential for my client's business to be successful

I am proficient in using tools such as the following

✳️Excel spreadsheets
✳️Microsoft Office
✳️MOJO
✳️Follow Up Boss
✳️BoomTown
✳️Vicidial
✳️3CX
✳️Nextiva
✳️Avaya
✳️RingCentral
✳️Slack

Thanks for reading!