Jair Fernando Gómez Lozano English teacher - accounting assistant

Property analist

PropLogix

Sep 2025 - Current (1 year 2 months)

As a Property Analyst, I am responsible for correlating Google Maps locations with real properties across the U.S. to ensure accuracy in address matching. This involves extensive internet research to verify property details and maintain organized records of findings. Additionally, I engage in phone communication with municipalities, tax collectors, clerks, and various government representatives, as well as utility companies, to gather essential information required for thorough property analysis. This collaborative approach enhances the accuracy of our data and supports informed decision-making in property management.

Bilingual Customer service agent

Amazon

May 2024 - Apr 2025 (1 year)

As a Bilingual Customer Service Agent, I effectively addressed a variety of customer inquiries, including warranty issues and incorrect items received, while managing subscriptions handled by the company. My role involved utilizing strong verbal communication and troubleshooting skills to ensure customer satisfaction and resolve issues promptly. I maintained confidentiality and engaged customers through effective call processing and relationship management. Additionally, I employed my knowledge of Google Maps to track delivery processes, coordinating with truck drivers to ensure timely and accurate deliveries. This proactive approach included scheduling follow-up calls to keep clients informed and complete their requests, further enhancing

Teacher and customer service agent

Praxis English Institute, Teleperformance

Nov 2021 - May 2024 (2 years 7 months)

As a Teacher and customer service agent, I have developed a diverse skill set that bridges instructional excellence with high-quality client support. I have extensive experience in Teaching, utilizing organizational skills to design curricula and foster meaningful connections with students to ensure they feel supported and empowered to perform at their best. Complementing this, I have served as a Customer service agent within BPO sales environments, where I maintained a high standard of professional communication through phone and email channels to resolve complex issues promptly. I am proficient in Microsoft 365, Google Docs, and Google Sheets, using these tools to manage data and workflows with strict adherence to confidentiality and Cust

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High school instructors assistant

Servicio nacional SENA

Mar 2021 - Jul 2021 (5 months)

As a High School Instructor's Assistant, I supported the instructional staff by facilitating classroom activities and assisting with lesson preparation. I was responsible for maintaining an organized environment conducive to learning and provided one-on-one support to students as needed. Additionally, I utilized customer communication skills to effectively coordinate with tutors, teachers, and students, scheduling weekly meetings and notifying them in advance about upcoming events. This proactive communication ensured that all parties were informed and prepared, contributing to a smooth and successful educational experience.

Jair Fernando Gómez Lozano

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Jair Fernando Gómez Lozano

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Behavioral traits