J
Jaime Escalante Jr
About
Detail
Texas, United States
Résumé
Jobs
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Engagement SpecialistCarenet HealthDec 2023 - Current (2 years 7 months)• Delivered personalized healthcare support, collaborating with professionals to provide data-informed care. • Utilized advanced Excel skills to educate members on benefits, schedule appointments, and analyze health risks. • Employed integrated CRM tools with Tableau to track performance trends and improve member satisfaction.- Insurance Call Center AgentGlobe LifeJan 2020 - Jan 2023 (3 years 1 month)• Managed both incoming and outgoing calls to promote and sell Globe Life insurance products. • Delivered excellent customer service, addressing policy-related questions, following up on leads, activating policies, and assisting with policy paperwork and corrections.
Education
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- GGoogle Data Analytics Professional CertificationApr 2025 - Jun 2025 (3 months)
- EHighschool DiplomaElkhart Memorial High SchoolJan 2013 - Jan 2016 (3 years 1 month)
Projects (professional or personal)
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- TTableau Interactive DashboardJun 2025 - Jul 2025 (2 months)• Created an interactive dashboard to showcase my visualization skills using Tableau.
- EExcel Interactive Dashboard Coffee SalesJun 2025 - Jul 2025 (2 months)• Developed an interactive dashboard to showcase my visualization skills using Excel.