Jacqueline Gosselin Human Resources Business Partner @ Boardriders | ADP

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Human Resources Business Partner

Dec 2023 - Feb 2024 (3 months)

HR Business Partner @ Boardriders

Boardriders

Dec 2023 - Current (2 years 5 months)

Human Resources Generalist

Boardriders

Jan 2022 - Nov 2023 (1 year 11 months)

Skills: Customer Experience · Microsoft Excel · Management · Leadership · Training · Data Analysis · Office Procedures · Communication · Teamwork · Employee Relations · ADP Workforce · New Hire Orientations · SAP Successfactors · Coaching · Legal Compliance · Talent Management · Human Resources Information Systems (HRIS) · Employee Engagement · HR Policies and Procedures · Cross-Functional Team Building · Social Media · Project Management · Time Management · Customer Service · Cross-functional Collaborations · Microsoft Outlook · Business Process Improvement · Benefits Administration · New Hires · Public Speaking · Research · Team Leadership · Adobe Acrobat · Internal Investigations · Training & Development · Confidentiality · Expense Repor

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Talent Operations Specialist

Boardriders Inc.

Jan 2022 - Dec 2023 (2 years)

• Strategic HRIS Management: Utilize ADP Workforce Now for strategic data analysis and trend identification. Automate onboarding processes in Success Factors ensuring streamline hiring and data accuracy. • Change Management: Develop and execute change management plans to minimize resistance and ensure a positive experience for employees during the integration process. Conduct communication campaigns to keep employees informed about changes, timelines, and the overall vision for the newly merged organization. • Employee Relations Leadership: Design and implement impactful employee morale and retention programs. Conduct investigations, provide coaching to managers and oversaw all company separations. • Compliance Expertise: Manage learning

People Specialist

Restaurant365

Feb 2021 - Jul 2021 (6 months)

• Talent Management Specialist: Implemented, audited, maintained and enhanced procedures within ADP Workforce Now to track and manage personnel transactions for a workforce of over 200 employees. Strived for continuous improvement in talent management processes, focusing on efficiency and effectiveness to support the organization's strategic goals. Administered comprehensive benefit programs, ensuring accurate accounting and reconciliation of monthly benefit bills. • Compliance Administrator: Managed over 100 emergency paid sick leave and family leave requests, providing vital support to employees during the pandemic and throughout their leave of absence. Maintained and managed a portfolio of over 300 digital and physical I-9 records, ensu

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People Specialist

Restaurant

Jan 2021 - Dec 2022 (2 years)

Executive Assistant

ATTOM Data Solutions

Dec 2019 - Jan 2021 (1 year 2 months)

• Administrative: I provide support to two C-level executives and nine Vice Presidents. This includes preparing, submitting, approving, and analyzing expense reports on behalf of the executives, as well as for more than 200 employees on a biweekly basis using Certify. Additionally, I am responsible for updating the monthly newsletter for the Human Resources department and tracking department expenses and trainings. I have earned the trust of all executives by having full control of their calendars and the ability to send emails on their behalf. • Payroll: As a payroll specialist, I processed internal payroll for over 200+ employees using ADP Workforce Now, ensuring accurate and timely payments for commissions/bonuses, terminations, deducti

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Human Resources Ambassador

Regal Resources

Jan 2019 - Current (7 years 4 months)

Executive Assistant To Chief Executive Officer

ATTOM Data Solutions

Jan 2019 - Dec 2021 (3 years)

Executive Assistant to CEO, CTO, and 7 Vice Presidents

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Human Resources Assistant

Irvine

Oct 2018 - Sep 2020 (2 years)

Host Supervisor December 13, 2019 - September 18, 2020 Habana Irvine • Management: Lead a team of 10 hostesses. Delegate tasks to the team of hostesses and organize wait times. Verify new hire paperwork for all Front of the House employees as well as teach them how to do their job. • Training: Use Restaurant365 application for scheduling, time off requests, and clocking in and out for 100+ employees. Train employees how to use the app. House food handlers certification. • Employee Relations: I managed employee issues and escalated any severe concerns to the general manager. I had a zero-tolerance policy for workplace harassment and ensured customer complaints were handled efficiently and with the goal of reaching a satisfactory resoluti

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Host Manager

Restaurant Habana

Jan 2018 - Dec 2020 (3 years)

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Human Resources Assistant

Moxa Americas, Inc

Mar 2017 - Jul 2018 (1 year 5 months)

• Compliance: E-Verify all new hires and maintain accurate I-9 files for a workforce of 100+ employees. Review and update the employee handbook to ensure compliance with state and federal regulations. • Talent Management: Oversee the new hire orientation process for a group of 50+ employees, including scheduling interviews, conducting reference checks, and coordinating travel and accommodations for guests and candidates. • Employee Engagement and Benefits: Organize a company health fair and biometric screening for over 100 employees, in addition to implementing an employee appreciation program. Procure snacks and office supplies for the company and coordinate multiple company events. Track monthly bills and reconcile the bills. Upload rep

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Human Resources

moxabir

Jan 2017 - Dec 2019 (3 years)

Jacqueline Gosselin

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