Jacqueline Small Business Owner at Apricity Gardens

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Small Business Owner

Apricity Gardens

Apr 2026 - Current (3 months)

Senior People Operations Lead

Seer Interactive

Nov 2022 - Apr 2026 (3 years 6 months)

People Operations Lead

Seer Interactive

Oct 2021 - Nov 2022 (1 year 2 months)

Senior People Operations Manager

Seer Interactive

Oct 2020 - Oct 2021 (1 year 1 month)

• Own People Operations development + retention programs, including onboarding, offboarding, performance management, compensation, training, benefits, and engagement/recognition. • Human Resources Business Partner (HRBP) for SEO, Analytics, and Business Strategy & Client Services divisions; support ~150 team members from Executives through individual contributors. • Manage People Operations Coordinators; supporting their growth and development while overseeing project success across generalist support, onboarding, and training programs. • Own learning and development (L&D) for a 200+ organization. Manage all training and onboarding, building Executive onboarding blueprints, manager onboarding, and outside vendors (LifeLabs). • Leverage Peo

People Operations Manager

Seer Interactive

Nov 2019 - Oct 2020 (1 year)

• Launched an integrated feedback framework & performance management process across the organization. Introduced 3 feedback types, increasing feedback delivery by 500% in month one. • Developed pandemic response, return to work strategy, and remote work expectations across the organization. Managed safety guidelines and operations for phased return to work in two locations. • Implemented a streamlined onboarding process, maximizing cross-divisional transparency and shifting from weekly start dates to twice per month, saving trainers 75 hours+ per month. • Served as CEO/Interim Analytics VP's right hand, driving people strategy and support across an 40+ person division. Conducted an engagement audit across by role-level to understand sentime

Sr. People Operations Associate

Seer Interactive

Jan 2019 - Nov 2019 (11 months)

• Oversaw onboarding, offboarding, employee recognition programs, compliance, and reporting. • Owned Seer's Internship Program Recruitment and Management; nurtured university relationships, hosted 2 annual Open House events, managed recruiting and onboarding. Focused on talent pipelining for Seer's full-time roles. Hired 75% to goal in year one. • Built 2+ PowerBI dashboards to identify ROI of recruiting events and onboarding investments.

Team Lead & Program Manager

ORS Partners

Mar 2018 - Jan 2019 (11 months)

• Develop, execute, and manage operational programs, including development and implementation of team training program and managing operational efficiency to maximize team impact. • Operate in a cross-functional environment, reporting performance and production of program and team to key company stakeholders. • Responsible for recruitment, hiring, and management of team of six.

Operations & Marketing Specialist

ORS Partners

Jan 2017 - Mar 2018 (1 year 3 months)

• Audited six internal operational processes across the organization to identify inefficiencies. Managed projects to implement new solutions and programs for all areas eliminating redundancies and resulting in increased productivity. • Trained and coordinated a team of three (one full-time employee, two student interns) as an interim project manager for four months, ensuring high levels of production and employee engagement. • Developed strategy and owned execution of all marketing communications, including spearheading company blog, managing department budget, and supporting relationship management with vendors (advertising agency, CRM provider). • Owned execution, strategy, and optimization of social media platforms, resulting in a 308% i

Business Associate

ORS Partners

Aug 2014 - Jan 2017 (2 years 6 months)

• Designed, implemented, and managed company internship program for four interns per season. • Created and managed web content including layout, design, content, and support of traffic monitoring. • Executed over ten company-wide events including internal communications, preparation, and day-of logistics. • Acted as subject expert for sales CRM, including training, data management, and troubleshooting for five sales executives. • Trained and managed two marketing interns on strategy, content creation, and buyer persona identification.

Event Intern

Childrens Museum of Pittsburgh

Jun 2013 - Aug 2013 (3 months)

• Responsible for event preparation, set up, tear down, and on site logistics for five events. • Designed event space layout for four events. • Developed booth display and marketing materials for bridal show.

Curatorial Researcher

Miami University Art Museum

Aug 2012 - Dec 2012 (5 months)

• Assisted Miami University's Museum Curator in the creation of upcoming exhibits • Organized incoming information of artworks and created gallery layouts.

Junior Business Analyst

iPipeline

Jun 2012 - Aug 2012 (3 months)

• Tested quality control of new products for insurance clients.

Jacqueline

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