TELEMARKETING SALES REPRESENTATIVE
Myron corp
Sep 2014 - Jun 2015 (10 months)
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Enhanced customer satisfaction ratings through active listening, empathy, and
prompt resolution of any issues or concerns.
Completed daily cold calling and outreach to build sales pipeline.
Answered inbound telephone calls from interested customers to persuasively
discuss offerings.
Answered questions about company offerings with knowledgeable responses
about products and services.
Handled high-volume telemarketing operations with expert use of client
management software and computer dialing.
Attended training sessions on various topics including communication skills,
product knowledge updates, compliance regulations, which led to increased
confidence in presenting offerings to prospects.