jack Valdivia Nuzzo valdivia

Product Manager

weme

Jan 2025 - Apr 2025 (4 months)

Product - Optimization of VISA applications : Ensure new levels of performance through effective strategy monitoring; drive high channel performance by diagnosing, developing, and implementing strategies in collaboration with key stakeholders.

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PMO Specialist

IntellTech

Apr 2024 - Current (2 years 7 months)

I currently hold the position of PMO specialist with a strategic focus on BHP Billiton account. Responsible for overseeing the portfolio management process, ensuring adherence to portfolio, program, and project management methodologies as defined by the PMO. Provides strategic support by translating company and departmental strategies into projects, while fostering integration and alignment among stakeholders.

Project Manager

Janis

Sep 2022 - Jan 2024 (1 year 5 months)

Management fulfillment strategic projects of the seventh largest retailer in the world.
Carrefour Brazil commercial USD 20,000M - 15 Consultants and developers - 10 stakeholders - 4500 users.
Acting in the implementation and integration of SAP S/4HANA, coordinating technical-functional work fronts and ensuring alignment with stakeholders and schedules.

Title Product Owner

Cervello

Aug 2021 - Jul 2024 (3 years)

Description
Oversee and coordinate four engineering teams to deliver features, bug fixes, and enhancements in a timely. Research, document, and plan around use cases. Engage market research, customer and corporate feedback, results from testing and analytics to identify needs and mapping out future opportunities for enhancements Prioritize and maintain a backlog of clearly written user stories in JIRA that best align with engineering and business goals Create training content for new feature releases to support Sales Enablement, Customer Support, and Implementation Specialists Utilized Agile Methodologies (Scrum and Kanban) for the planning of Software releases and resolution of customer issues. Maintained project schedules, tasks, obj

Network Service Manager

PBX A solução PABX completa na nuvem

Jun 2020 - Aug 2021 (1 year 3 months)

Responsible for services and projects managing of telecomunications providers based on strong governance process.
VMware ESX Server administrator, Windows Server administrator. Planned disaster recovery of Data Center for Physical and Virtual Servers.

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Director of Project Services

JJ Daniels

Dec 2017 - Mar 2020 (2 years 4 months)

Innovative Service Director, labor management relations. The role focus is to lead a service delivery management function. This includes strategic roadmap, multiple projects, service delivery and people management. The role includes stakeholder and contract management, vendor management as well as managing team.

Data Center Manager

Gilat Satellite Networks

Dec 2016 - Nov 2018 (2 years)

• Design operations process to technical staff on Data Center branch of company to ensure sells, Security, and continuity on the service.
• Responsible build the NOC Branch for Operator, manage KPI and presents results.
• Responsible to create process between regulators and operator

Operations Engineer

Grupo Union

Oct 2015 - Nov 2016 (1 year 2 months)

• Execute the projects to improve backbone F.O.
• Report and proposal improvements to design Area about quality links and suggest change routes, parameters and capacity Fiber Otpical

NOC IP Specialist

Viettel Group

Nov 2014 - Jun 2015 (8 months)

• Troubleshooter BGP/OSPF/RIP. Develop report of network status to CEO of company and Headquarter in Vietnam

NOC Analyst

Viettel Group

Jan 2014 - May 2014 (5 months)

Supervision and monitoring of more than 80 Base Transceiver Station and DWDM.

NOC Engineer

Viettel Group

Jun 2014 - Nov 2014 (6 months)

• Management of troubleshooting process to avoid loss service like loss fiber optical, core network and loss energy on UPS. Configuration and installation of microwave equipment - SIAE/ZTE/CISCO

Technical Process Manager

ANOVO

Mar 2011 - Aug 2013 (2 years 6 months)

Team supervision and management
KPI management, procedure and report creation
Process control Branch - Test RF - Upgrade OS Mobile

Technical Support Leader

ANOVO

Dec 2010 - Mar 2011 (4 months)

Global repair and tracking system experience
Electronic diagnostics and repair
Surface mounted soldering
Time critical product processing

Engineering Trainee

Universidad Catolica de Santa Maria

Apr 2009 - Oct 2010 (1 year 7 months)

Responsible for Electronic Engineering Laboratory and Dean administrative office

jack Valdivia Nuzzo valdivia

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