J

Jackelinne Mancilla

About

Detail

Guatemala

Contact Jackelinne regarding: 
work
Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Humana Soluciones
    Everise Guatemala
    Humana Soluciones
    Jun 2025 - Dec 2025 (7 months)
  • A
    Learning Specialist
    Alorica Guatemala
    Sep 2021 - Mar 2025 (3 years 7 months)
    Developed and delivered comprehensive training programs for new and existing customer service representatives. Conducted needs assessments to identify training gaps and develop targeted solutions. Evaluated trainee performance and provided constructive feedback to ensure skill development. Maintained accurate training records and documentation.
  • A
    Customer Service Representative
    Alorica Guatemala
    Sep 2020 - Sep 2021 (1 year 1 month)
    During the first year I worked as a customer service representative and after a year I got promoted to Learning Specialist. Provided exceptional customer service via phone. Resolved customer inquiries and complaints in a timely and efficient manner. Maintained a high level of customer satisfaction.
Education verified_user 0% verified
  • Instituto Guatemalteco Americano IGA
    Bilingual Secretary
    Instituto Guatemalteco Americano IGA
    Jan 2001 - Sep 2003 (2 years 9 months)