Operations Coordinator / Scheduler public Remote experience
MaidThis
Aug 2020 - Jan 2021(6 months)
- Matched available operators with clients by following the most efficient way.
- Managed any shuffles needed for the week.
- Updated available spots on the schedule in order to help maximize revenue.
C
Content Editor public Remote experience
Feb 2020 - Jul 2020(6 months)
E
Elite Writer public Remote experience
Aug 2019 - Dec 2019(5 months)
Daily Operations Coordinator public Remote experience
MaidThis
Mar 2019 - Aug 2020(1 year 6 months)
- Answered calls and messages from operators and customers about same-day questions/issues and helped resolve them
- Managed the Help Scout ticketing system
- Covered same-day call-outs or new requests in the most efficient method possible.
R
Research Team Leader public Remote experience
Mar 2018 - Feb 2020(2 years)
- Selected and analyzed keywords to set up content planning
- Supervised and verified articles written by the research team
J
Junior Coordinator public Remote experience
Jan 2018 - Apr 2018(4 months)
- Supervised teachers' schedule according to availability
C
Content Researcher public Remote experience
Jan 2018 - Mar 2018(3 months)
- Researched and verified international content based on keywords
O
Online Spanish Teacher public Remote experience
Jan 2017 - Jan 2018(1 year 1 month)
- Facilitated lessons and conversations to Spanish students
G
General Coordinator Assistant
Oct 2015 - Feb 2016(5 months)
- Organized broadcasting activities at regional events