Ivory Siddaraj Technical writer at The Reynolds and Reynolds Company

Technical writer

The Reynolds and Reynolds Company

Dec 2018 - Current (7 years 8 months)

- Supervised and mentored junior tech writer to produce clear and concise documentation. - Produced and maintained internal and external user manuals, training guides, diagrams and forms. - Trained associates on software application modules and tracked adherence to compliance regulations. - Performed product testing and ensured KPIs matched stakeholder objectives and expectations.

B

Engineering assistant

Building Maintenance Optimization Consultants, Inc. (BMOC)

May 2017 - Aug 2018 (1 year 4 months)

- Analyzed architectural, mechanical and electrical plans for data extraction. Reviewed existing preventative maintenance plans and schedules. - Physically inventoried building assets for pertinent service related data. Compiled reports for prescribed operations and maintenance manuals.

Cognitive skills trainer

LearningRx

Jan 2017 - May 2018 (1 year 5 months)

- Coach one-on-one with children and adults on cognitive skills that improve their IQ. Utilize intense mental exercises that target attention, processing speed, visual processing, short-term memory, long-term memory, and logic & reasoning. - Customize training sessions to focus on strengthening cognitive weaknesses. Encourage students to embrace challenges, overcome difficulties, and perform beyond comfort level to exceed their potential. - Produce reports measuring effectiveness of training to ensure a high-quality experience.

P

Software implementation specialist

Payroll Strategies, LLC.

Feb 2015 - Jan 2017 (2 years)

- Analyzed workflow data and compiled technical specifications to prescribe efficient operations. - Customized dashboards, documentation, reports, and user workflows for client business processes. - Provided technical support and system troubleshooting throughout implementation. Developed custom training manuals and presentations on software application modules. - Configured the best design and technical specifications for HR clients.

Website administrator

Georgia Institute of Technology

May 2014 - May 2015 (1 year 1 month)

- Implemented faculty website migrations using Drupal CMS. Analyzed and enhanced system functionality with performance testing. Configured web service components and user interface design per department process. - Managed software orientations and other IT ticket requests. - Maintained and updated existing online service components and user interface design. - Coded key deliverables per business requirements and project objectives.

E

Web Development Intern

EasyCare (an APCO Holdings brand)

Sep 2013 - Aug 2014 (1 year)

* Developed dynamic web applications using ASP.NET MVC framework. * Coded key deliverables per business requirements and project objectives. * Analyzed and enhanced system functionality with performance testing. * Maintained existing online service components and user interface design. * Utilized web development skills to code per technical specifications.

Computing Assistant

Georgia Institute of Technology

Aug 2013 - May 2014 (10 months)

* Provided support for high performance computing data clusters. * Managed software orientations and other IT ticket requests. * Collaborated with faculty to serve computational resources for data simulations.

M

Engineer Intern

MEAG Power

Aug 2012 - Aug 2013 (1 year 1 month)

* Developed drawings for the design of electric power substations. * Provided specifications for materials and equipment to be purchased. * Generated cost estimates for annual budgets and special projects. * Evaluated contractor qualifications and bids for substation construction.

Machine Learning Researcher

Old Dominion University

Jan 2012 - Jul 2012 (7 months)

* Assembled 2D structures together to compile a 3D model of the brain. * Assisted with anatomical modeling computations and meshing algorithms. * Applied non-rigid registration techniques to the brain atlas. * Labeled brain structures from different perspectives for machine learning.

Human Factors Researcher

Old Dominion University

Nov 2010 - May 2012 (1 year 7 months)

* Investigated research on human factors and decision making. * Assisted with the design and conduction of experiments. * Administered in-lab materials and monitored research participants. * Executed operations in accordance with experimental protocol with close attention to detail. * Analyzed eye tracking patterns during a simulated luggage screening task experiment. * Used SPSS to perform data analysis and wrote a 22-page report on results. * Presented research report at the Virginia Academy of Science Research Symposium.

S

Public Relations Intern

Solar Decathlon Competition

May 2010 - Sep 2010 (5 months)

* Assisted communications team with marketing assignments. * Ensured all online and print content were presented appropriately. * Provided liaison support between team members and sponsors. * Researched and compiled spreadsheets of promotional materials for accounting records.

U

Office Operations Supervisor

UNITED STATES CENSUS BUREAU

May 2008 - Nov 2009 (1 year 7 months)

* Supervised and instructed 14 employees. * Processed personnel actions and payroll transactions. * Generated job requisitions and appointee files. * Conducted interviews, managed selection records, and hired appointees. * Established schedules in order to meet payroll and other deadlines. * Constructed training sessions and maintained record control logs. * Entered applicant, personnel, and payroll data into the Demographic Analysis and Population Projection System using People Soft. * Reviewed time sheets for accuracy to detect and reconcile payroll discrepancies.

A

Teacher Assistant

America Reads/America Counts

Sep 2007 - Dec 2007 (4 months)

* Performed routine clerical duties while assisting teacher with daily class activities. * Assisted elementary students of special need with academic assignments. * Ensured all errands and activity accommodations were met efficiently. * Processed detailed data entry and organized paperwork into files. * Provided childcare, class maintenance, and personalized support. * Monitored students to maintain order and discipline.

I

Administrative Assistant

Insonix Private Limited

Sep 2007 - May 2008 (9 months)

* Operated the postage metering machine, calculated the required, and transported to the post office for delivery. * Collaborated presentations, implemented meetings, and developed follow-up reports. * Reviewed assignment performance and time/expense management reports. * Managed appointments, travel arrangements, and meetings. * Sorted and distributed mail for company personnel.

Intern

Autism Speaks

Sep 2006 - May 2007 (9 months)

* Ensured program objectives were appropriately represented in the local community. * Organized statewide events funding research and awareness of autism. * Promoted fundraisers to support autism affected families. * Provided a liaison between executives and personnel. * Organized materials and files for record keeping.

Ivory Siddaraj

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